What is the Shopee hotline number? Shopee hotline number is Shopee contact number where you can ask your queries about Shopee. Beside using a hotline number, you can contact the Shopee customer service through the website and chat too. Do you want to know more about it? Let’s read this article for more information needed.
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The Reasons Why We Need To Keep Shopee Hotline Number
Shopee customer service email ph is the important thing you need to know so it is better to save Shopee ph email address and their hotline before something bad happens in your Shopee apps. Why do you need to keep a Shopee email address and hotline? Here are the reasons for you.
Help You With Your Queries
If you have any queries like your Shopee is not working, Shopee wallet, or any matters regarding Shopee apps, you can ask Shopee customer service through Shopee email address, Shopee hotline and also chat live that available in Shopee Apps.
Place Where You Complains
The other reason why you need to save a Shopee support email and the hotline is because you need to contact Shopee customer service if you want to make any complaints.
Read also : Is It Bad To Have More Than One Account On Shopee?
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Can I Contact Shopee Express?
Do you know what Shopee Express is? Shopee Express is Shopee’s logistics company which provides pickup and delivery services for Shopee sellers and buyers. Shopee Express guarantees a safe and fast delivery.
There are reasons why you need to use Shopee express for your shipment such as:
- No Upfront Payment
- Automated Air Waybill
- Shipping fees will be calculated automatically
- Fast and secure
Shopee Express is a fast delivery which air waybills and shipments will be automatically updated in Shopee App. The seller and buyer can see the progress of the shipping status there too.
How does Shopee express tracking work? Here is how it works.
- Shopee buyers choose Shopee Express as the courier and Shopee sellers receive that shipment information.
- Sellers make a preparation for buyer order including wrapping the package and printing the airway bill.
- Seller ships out the buyer order.
- Shopee Express proceeds to deliver the order.
- Shopee Express will inform the balance of the order payment to the seller once the order is received by the buyer.
Once the seller ships out the order, the buyer will get their Shopee express tracking number. After you get the number, you can track and trace Shopee orders. When doing the Shopee tracking, You might be curious on how long does Shopee Express delivery take. To know when your package arrives, you can check no tracking Shopee. Actually it might take 1 to 5 working days for the delivery but it also can take longer too due to public holidays or force majeure.
If you are not receiving your order the next day, you will not need to pay the shipping fee which means it is free. This Shopee24 is not available on Saturday and Sunday. You can use Shopee24 to ship your package for several famous brands such as Dove, Nescafe, Dutch Lady, Dettol, Philips and many more. You can see all the products that are available for Shopee24 by looking at the Shopee24 tag.
You can monitor your package by going to my tracking sites. You need to input your Shopee tracking number there. To know your tracking number, you can follow these guidelines.
- Step 1 – Go to Shopee Account
- Step 2 – Select the Order Details page
- Step 3 – Go to Shopee Ship Page by clicking the Ship button
- Step 4 – Click on set carrier and choose your logistics provider
- Step 5 – Fill in your tracking number and click on Ship button
- Step 6 – You will see your tracking number under Shopee shipping information
If you can’t see your shipment status, you can call the Shopee express contact number. Beside using a phone, you can also reach them by using websites and email. But if you are too lazy to contact the Shopee courier directly, you can ask the Shopee seller center too.
Here is the tracking website and the contact number of Shopee Xpress and other Shopee Supported Logistics partners you need to know.
| Logistic | Tracking Website | Contact Number |
| Shopee Xpress | https://spx.ph/#/ | (02) 8-880-5200 |
| GoGo Xpress | https://app.gogoxpress.com/track | 09214582579 |
| NinjaVan | https://www.ninjavan.co/en-ph/tracking | (02) 8-271-1501 |
| XDE Logistics | https://www.xde.com.ph/track-trace | 0917 136 4933 |
| J&T Express | https://www.jtexpress.ph/index/query/gzquery.html | (02) 8-911-1888 |
Read also : Where Can I Track My Shopee Order in Shopee Philippines?
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How Do I Make A Complaint To Shopee?
You need to know Shopee customer service number so you can contact and ask them if you have any queries. If you want to complain about the shopping experience in Shopee, you can reach Shopee through calls and also Shopee live chat.
Shopee hotline ph is available on weekdays from 7 AM to 7 PM and for weekends is available from 9 AM to 6 PM. You can call the Shopee hotline at 02 8880 5200. If you want to make a complaint via Shopee chat live, you can do it at any time because it is available for 24 hours everyday. Don’t forget that this chat feature is only available in the Shopee App.
If you want to contact Shopee customer service via Chat, you can follow these steps
- Step 1 – Go to your Shopee Account
- Step 2 – Choose setting at the ShopeePartner App
- Step 3 – Click Help Center
- Step 4 – Select Chat Now, then you will be directed to Shopee customer service
Don’t forget to write all your data including your Shopee username and your order ID before you start complaining to Shopee customer service.
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Conclusion
There are many ways to contact Shopee customer service. You can reach them by using the Shopee hotline, email and also the Shopee chat feature. You can ask all your queries there including shipping status, Shopee wallet and so on.
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