Where can I track my shopee order? Shopee is a popular mobile platform based in Southeast Asia that originally began as a consumer-to-consumer (C2C) platform before developing into a business-to-business (B2B) marketplace serving customers throughout the region.
Shopee provides merchants with simple, inexpensive payment options to help them develop their businesses. Shopee is a mobile-only marketplace that emphasizes social selling. It’s an open platform, which makes getting started simple.
Shopee earns money from marketplace commissions, transaction fees, cost per click advertising on its platform, fulfillment services, and payment processing fees, as well as commissions from restaurants. Shopee is a marketplace-based company.
Shopee, which was founded in 2015, has grown into Southeast Asia’s largest online marketplace. Shopee alone generated $1.78 billion in sales in 2020.
Related: What is the Shopee Cashback Program?
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How Do I Track My Shopee Order?
How to track my order in shopee? Shopee, a large Southeast Asian online marketplace, faces serious problems. Counterfeits emerge in large numbers on Shopee, so much so that it’s been named a notorious market by the USTR. Brands need to be aware of this problem and how to fight it.
How to track in shopee? You can track a Shopee parcel using shopee tracking order standard international, a service that is integrated into the Shopee phone app and can also be accessed via the website.
Related: What is Standard Express Tracking in Shopee?
How Can I Track My Orders Within The App?
How to track shopee delivery? Here are the steps how to track your order within the app :
- Tap “To Ship, To Receive, Completed, or Canceled” under My Purchases. You can find it under the Me tab. Click here to learn more on how you can check the status of your order.
- In My Purchases, tap the item that you want to track.
- The status of your order will be shown on the Shipping Information page.
How Can I Track a Parcel With a Tracking Number?
How to track shopee order j&t express? Enter the tracking number of the order into the tracking form above and click on the “Track Parcel” button to find out the latest information about your parcel from shopee order id.
Bellow you will find how tracking numbers with 14 digit order sn shopee look like for a variety of delivery companies:
- NinjaVan – SHP18110818002WFCG, NLPHSO0000094275, YMMY0164234156HX, NVMY00SNS100117950, GMJI8880011558001, NV-890-349927693-49-W, NJV5000452541
- ABX Express – SHX99476095MY, RTX200000027988, 8252139442, 666000623735, 31000102556
- GDEX – MY30006933571, 8683008504
- Skynet – 238438625504
- DHL eCommerce – MYBHK00565900827, 5018112112921558
- Kerry Express – SHP4003909361, KERCRP17514723, SHPDOF0020333318, KERDO015177440
- LBC Express – 20000000177802, 18111111366428
- Taqbin – 179011069381
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What If My Order Has Not Yet Arrived?
If the order has not yet arrived, here are the following things you can do:
- Check your order’s status on the Me tab page, and/or by tapping the To Pay, To Ship, To Receive, or To Rate in My Purchases to know where your order status is.
- Tap the order that you wish to check the tracking of the delivery status. The Shipping information status might not reflect immediately, kindly wait within 24-48 hours for the courier to update your order status. You may also view the status of your order on the orders details page. Please note the expected delivery time (EDT).
- Tap on the Contact Seller button at the bottom of the order details page to communicate with the seller. For Sellers, you may request to follow up on the delivery of packages if buyers have not yet received their orders by the Estimated Delivery Time (EDT) stated in the order details.
- If your order has not yet been picked up by the courier within the expected Ship Time, the order will automatically be canceled and refunded.
- If your order was shipped out and not yet delivered within the expected delivery date, for Paid orders with an expiring Shopee Guarantee period, tap on “Extend Shopee Guarantee” on the Order Details page and Shopee will hold the payment for 3 more days.
- If the order has not arrived after extending the Shopee Guarantee, and there is no response from the seller, the buyer may choose to request a return/refund.
Related: What is the Shopee Cashback Program?
How Long Will It Take To Receive My Order?
Like the shipping rates, the shopee shipping delivery times will be different depending on the origin and destination. However, we have been able to establish an average based on the main platform:
- The average time within the South East Asia region (for countries close to each other) can be as little as 2 days, with Shopee’s logistics partners.
- International shipments to other countries can take 7 to 19 days to be delivered.
- Buyers should be reassured that the Standard Delivery options from Shopee offer 7 days a week shipping, with deliveries being made between 8 am and 7 pm, excluding certain holidays (depending on the shipping route, origin and destination countries.
What is Courier Delivery Lead Time?
Tracking courier Delivery Lead Time is the number of days it takes for the order to arrive starting from the day Shopee Logistics Partner has successfully picked up the order from the seller.
Local Delivery Lead Time
For Standard Delivery VisMin, the shipping option would be up to 30% cheaper with a longer Estimated Delivery Time (+3 days from regular).
Overseas Delivery Lead Time
How to confirm order in shopee as seller? For Sellers, you may request to follow up on the delivery of packages if buyers have not yet received their orders by the Estimated Delivery Time (EDT) stated in the order details.
| Origin | Destination | Lead Time |
| Seller | Overseas Sorting Centre | 2-4 days |
| Overseas Sorting Centre | PH Sorting Centre | 3-4 days |
| PH Sorting Centre | Buyer | 4-10 days |
| Total Estimated Time from Seller (Overseas) to Buyer | 9-18 days |
Conclusion
Shopee started out as a customer-to-customer (C2C), mobile and social media focused marketplace. Later, the company evolved to include business-to-customer (B2C) sales as well, and developed a desktop version to give access to people who prefer to use their computers when shopping.
How to order in shopee? As one of the largest online marketplaces in the region, Shopee offers a wide selection of products like electronics, apparel, beauty, books, jewelry, furniture, watches, and even automotive products.
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