Shopee guarantee extend? A wholly new mobile global marketplace within the Philippines, where the budol for Filipinos is real because they’ll now find quick, convenient, and far more safe options for his or her shopping habits. Shopee, a free app that lets users buy and sell on their mobile devices. Online shopping in the Philippines was made easy with Shopee.

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When comparing Shopee to rivals like Lazada, one thing to recollect is that the Shopee Guarantee. It gives customers peace of mind when making online transactions by protecting them from shady vendors and pretend or subpar goods.

Basically, Shopee Guarantee retains payment for sellers and only releases it after the client acknowledges that the order has arrived in excellent condition, as per the terms and conditions.

The buyer has the choice to request a refund through the Shopee app if the item is found to be defective. Shopee will extend the Shopee Guarantee period by three days if purchasers haven’t yet received their products. This extension is freed from charge.

Shopee Guarantee not only safeguards clients from fraudulent transactions, but it also simplifies the method of shopping for and selling online. Until the client certifies that the order has been successfully received, it protects users by delaying payment to Sellers. The payments are going to be sent to the vendor once the client has approved the order.

Read also: 6 Most Useful Tips on How to Increase Sales in Shopee

What is the Meaning of Extending Shopee Guarantee?

In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and simple.

It protects users by postponing payment to Sellers until the client certifies that the order has been successfully received. Once the order has been approved by the client, the payments are going to be made to the vendor.

In this case, the seller’s Days to Ship (DTS) and Estimated Delivery Time (EDT) are taken into consideration, which commences on the day that your payment confirmation is received. Here’s an example of a way to set about computing this value:

2 days (shipping time) + 8 days (estimated delivery time) + 5 days (buyer confirmation time) = 15 days.

  • Days to Ship – the time it takes a merchant to organise a product for delivery.
  • Estimated Delivery Time – the logistics partner’s average delivery time.
  • Customer Confirmation Time – the time it takes the client to acknowledge receipt after it’s been delivered.

In order to fulfil the order within the DTS period, sellers must make sure that it’s been dispatched. Otherwise, the orders are automatically cancelled, and any payments made for non-COD orders are going to be reimbursed to the customer at the conclusion of the Shopee Guarantee period, unless otherwise specified.

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If the client has not received the order by the tip of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the customer should request a Return/Refund before the three-day extension period expires, as described above.

The request should only be made during the Shopee Guarantee Period. Otherwise, the requests are going to be denied. If this is often not the case, the payments are going to be released to the seller automatically.

If the vendor has not yet shipped out the item, the customer is permitted to request a one-time 3-day extension of the Shopee Guarantee period of time. On the Order Details page, click the button that claims “Extend Shopee Guarantee.”

What Happens if the Shopee Guarantee Expires?

Shopee guarantee expired? There is no problem if you don’t prefer to extend this unless the merchandise you receive has been damaged or missing some parts.

If such is the case, you’ll have fewer days to request a return or refund, which is due on the Day of Judgement of the Shopee Guarantee. The payment is being released to the vendor by default at the tip of the amount or after you have already confirmed that the order is received.

A responsible buyer must always check the delivery progress of the orders and promptly visit the app to request a Return/Refund or choose Order Received since this also affects the delivery rider.

When Can I Use an Extended Shopee Guarantee?

The Extend Shopee Guarantee button is already available in your Order Details right after completing your checkout. However, the most effective and most reasonable time to try to do this can be two days after placing your order when the customer still hasn’t shipped your order.

This provides ample time to test if the delivered items are complete and free from defects before the payment is automatically released to the vendor.

How do I Extend My Shopee Guarantee?

How does Shopee guarantee work? In order to stay online purchasing and selling secure and easy, Shopee Guarantee protects both customers and sellers from fraudulent transactions. Users are protected since the payment to Sellers is withheld until the customer confirms receipt.

How to extend Shopee delivery? So since it’s a feature endorsed and put in situ exactly by Shopee themselves it’s sure to be safe and secure for you and everyone with your shopping services on the platform. If you’re not familiar yet on a way to extend Shopee Guarantee, follow these steps:

  • Check out the products that you just want to get.
  • If the item isn’t pre-order, watch for two days.
  • Go to the Me tab and receptive Ship under My Purchases.
  • Select the item to work out Order Details.
  • Click on the Extend Shopee Guarantee, then OK.
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How Many Days is Shopee Guarantee?

How long is the Shopee guarantee? The formula for the quantity of days for Shopee Guarantee is the 2 Days to Ship, plus Estimated Delivery Time which is sometimes longer than reality, plus five days Buyer Confirmation Time.

For pre-order items, the extra days needed for preparation are going to be considered for the times to Ship; otherwise, the vendors are going to be penalised for late shipments.

Read also: How to Join Shopee In Wowowin With Simple 4 Steps 2020


Shopee Guarantee is one in every of Shopee’s many and unique features put in situ to assist improve anyone’s Shopee experience. Knowing this and the way to use it’s important not only for buyers but also for sellers so as to essentially maximise the employment of the platform.

As a seller, you must know the way to manage these and other important features of Shopee and every one of them will be quite difficult. Luckily, Ginee Philippines can facilitate your do all of those well.

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  • Product administration is simplified by adding new goods, bulk editing, and updating all sales channels at the same time.
  • You can easily manage orders from the time you get the order, plan for shipment, and print the labels until the buyer receives the things.
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  • By looking at payment history, ordered products, and purchasing trends, managing consumers allows you to have a better knowledge of your customers

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