Have you ever done an online shopping? I think most of us have done online shopping before and one of the most popular online shopping sites is Lazada. Lazada is one of the biggest e-commerce platforms in South East Asia which offers several products such as consumer electronics, household goods, toys, fashion, sports equipment and groceries but for those who have never done an online shopping will keep questioning How to order in Lazada Philippines?  

Don’t worry! In this article, we discuss how to order in Lazada Philippines, How to place order in Lazada, How to order in Lazada with one shipping fee, How to order in Lazada cod and also the steps how to order in Lazada. Let’s check this out!

Related: How to Sell Products in Lazada Philippines?

What Is The Benefit Of Shopping In Lazada?

Lazada is the leading marketplace site in South East Asia. Nowadays Lazada keeps offering great promotions and seller benefits in order to win market share. Not only the seller, the customer will get the benefit too. Here are the benefits:

Related: How to Order in Lazada Philippines?

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You can shop anytime in Lazada. Online shopping gives the opportunity to shop anytime and also there’s no pollution and no crowds. You also don’t have to line up to pay for your things anymore. By using Lazada Philippines you can do your shopping in minutes.

Better Prices

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You will get a cheaper price rather than buy products in the shop. You can easily compare the products and also the price when using the Lazada application. And don’t forget there’s a discount and promotion in Lazada.

More Variety

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The online choices are amazing. You can find almost any brand or item you’re looking for. You can get in on the latest international trends without spending money on airfare.

More Control

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By doing the online shopping, you don’t have to let the store’s inventory dictate what you buy, and you can get exactly what you want and need only. 

Multiple Payment Option 

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Lazada’s selling point centers on providing customers with installment options for their purchases. Lazada offers a lot of payment options such as online banking, Gcash, COD, credit card, debit card, e-wallet and installments.

Beside that, you can get an electronic record of the receipt of your purchase, which makes record-keeping much easier and sometimes you can return the product too. Doing online shopping in Lazada also saves you time.

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How To Place An Order In Lazada?

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Are you curious about how to order in lazada using phone and how to confirm order in lazada? Here are the process how to order in lazada step by step:

  • Search for the item you wish to buy.
  • Choose from the result and click “Add to Cart”.
  • Once finalized, click the Shopping Cart icon to view items on Cart.
  • Select items you wish to order and click “Check out”.
  • Review Order details before Tapping “Place Order”.
  • Choose the payment method you want
  • Click confirm selection
  • A confirmation will appear once order has been successfully placed and will proceed under the shipment

How To Change Items From My Order After Order Has Been Processed?

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How to cancel an order in lazada when already packed or can I change the items from my order after the order has been processed? The answer for these questions is no. You can not change nor add items when the order has been processed. 

The only thing you can do is cancel your order. You can follow this step to cancel your order. 

  • Go to My Account Page
  • Then click Track My Order at the top menu 
  • Click View All Orders.
  • Select the item that you want to cancel. Make sure the item still has a “To Pack” status.
  • Click “Cancel”
  • Select a Cancellation Reason. Then click “Confirm”
  • Add a detailed explanation of selected reason then click “Submit
  • Your cancellation request will be automatically approved. You can click the “Check your order status here” button to confirm the status of your cancellation request.
  • You will also receive an email confirming that your order has been cancelled.

Can I Change Items From My Order After My Order Has Been Processed?

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Did you change your mind, or gave the wrong address at checkout? No worries, we’ve all done it. As long as your order hasn’t been processed or shipped, you can make changes to it.

You have to pull up your order. First login and choose your account from the drop-down menu under your username. On your Account page, select orders from the left-hand side, and find the order you’d like to update from your Order History.

If you weren’t logged in, you can access your order through the order status. Enter your order number, email address, and billing postcode. Make sure this information matches your order exactly to locate your purchase.

You can also contact Lazada help center or customer care to cancel or make changes to your order. Depending on demand, Lazada can’t guarantee these requests, Lazada is only able to change or cancel your order if your request is answered before your order is processed. 

What To Do To Avoid Common Problems When Placing Order?

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When you are doing online shopping, you will face several problems such as delayed fulfillment from sellers,wrong addresses and also delivery reschedule requests. So the other question is how to solve or avoid these common problems?

When we talk about the delayed fulfilment from the seller, as the customer, you can try to chat with the seller to check whether the item is already prepared and also ask if the item has been picked up. When the problem is about the wrong address, the first thing you need to do is check whether the package can still be cancelled. Don’t forget to update your address to avoid this issue again.

Lazada can’t guarantee that requests will be accommodated as this depends on the courier’s schedule. You have to ensure that your family or other authorized person is available and receive the package on your behalf.


Lazada is one of the biggest e-commerce companies in the Philippines. Doing online shopping in Lazada will save you time and you can compare the price easily. Don’t forget to check your items and address before you check out because your order can only be canceled if the order hasn’t been shipped.

You can contact Lazada customer care if you want to ask another question like how to order in lazada with different colors, how to order multiple items in lazada and how to order in lazada with free shipping in the Philippines.

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