How is Zalora payment processing? Before that you should know what Zalora is about? So Zalora is the leading name in online shopping for fashion, carrying an ever expanding line up of top local and international brands tailored for consumers in the Philippines. 

Zalora Philippines is Asia’s online fashion and lifestyle destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia and Brunei, the Philippines, Hong Kong and Taiwan. Zalora is part of Global Fashion Group, the leading fashion and lifestyle online destination in growth markets. 

Is Zalora Legit?

Zalorais a legit online retailer that holds a very high standard and process in making sure that all brands including both local and international brands from Zalora shoes, clothing, accessories and beauty products are 100% authentic. All products sold on Zalora are authentic. Zalora does not sell fake products to its customers. 

Read also: How are the Zalora terms and conditions in the Philippines?

What Is the Mode of Payment in Zalora?

In case you ask how to pay Zalora using GrabPay or others, here some of the Zalora payment methods Philippines that you can use in Zalora Philippines:

Cash on Delivery (COD)

Cash on delivery Zalora Philippines? cash on delivery (COD), also called collect on delivery, a common business term indicating that goods must be paid for at the time of delivery. The payment is usually due in cash but may be made by check if acceptable to the seller.

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Cash on Delivery (COD) is an exclusive service that provides to our customers for certain postal codes. It’s a risk free payment method where you only pay upon receiving your goods.

Related: You Should Start Knowing What is COD For Your Business

E-Gift Card or My Store Credit

My store credit is a feature on Zalora that allows you to accumulate store credits from which can be used to pay for your Zalora purchases. Your store credit balance will be shown under my store credit once you are logged in.


Zalora payment pending paypal? PayPal is an online payment system that makes paying for things online and sending and receiving money safe and secure.

When you link your bank account, credit card or debit card to your PayPal account, you can use PayPal to make purchases online with participating stores. PayPal serves as a middleman between your bank and merchants and keeps your payment information secure.

You can also use PayPal to securely send money to friends and family as well as receive money from people. This feature is useful for splitting rent with roommates, for example, or receiving money for your birthday.

PayPal is Zalora’s primary enabler of online money transfers, which serve as e-alternatives to paper payments. As of today, PayPal has over 100 million member accounts in 190 countries and regions. 

PayPal acts as an acquirer, which means that they do the payment processing for us, the merchant, so you can rest easy knowing that you don’t see or store any of your account details.

Online Banking

Banking online means accessing your bank account and carrying out financial transactions through the internet on your smartphone, tablet or computer. It’s quick, usually free and allows you to do tasks, such as paying bills and transferring money, without having to visit or call your bank.

Shopee Pay

Shopee Pay is an e-wallet that allows users to pay for goods on Shopee without requiring bank cards or cash as well as a select number of offline merchants.

Buy Now Pay Later

Buy Now Pay Later (BNPL) agreements are a way for you to buy goods on credit and pay for them later, for example using Zalora payment pending GCash. This might be through regular interest-free instalments or after an interest-free period. Buy Now Pay Later providers include Klarna, Clearpay and Lay buy. These companies offer a range of payment options.

Read also: How to transfer ShopeePay to GCash in the Philippines?

Is it Safe to Pay with a Credit Card on Zalora?

How to remove credit card details in Zalora Philippines? All credit card information is securely encrypted and stored with our payment gateway Adyen. This provides a second layer of protection for your credit card information.

When you submit your credit card information, including the Card Verification Value (CVV), our job is to encrypt the info and securely transmit it to the issuers. Verification and approval is under their sole discretion.

The ZALORA Website is fully Payment Card Industry Data Security Standard (PCI) compliant and also has sophisticated fraud tools and experienced fraud specialists screening our daily orders.

If you still have concerns about your credit card security, you can easily remove your credit card details by going to My Account then My Wallet and scrolling down to the bottom of the page. Click on the icon as shown below to turn off the option to store these details in the payment page. 

You’ll just have to manually key in your credit card information during future checkouts.

How Is Zalora Payment Processing?

How to cancel my order in Zalora PH? Need to know first here the ways how the process of Zalora payment:

Step 1: Payment Mode 

Under Payment Options, you can select which payment you want as your mode of payment.

Step 2: Continue to Order Review

So, how to change payment method in Zalora? Now, select the payment method or do the you want then under the Payment Method click on Continue to Order Review.

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Step 3: Place Your Order

Click place your order.

Step 4: Complete Your Order

Complete your order.

How Long Does Zalora Process Orders?

Zalora payment not completed? To process your order, go to the seller center then manage orders then you can proceed to print the Airway Bill, press ready to ship if the order is ready to be sent to 3PL. If the order cannot be fulfilled, please cancel the order before pressing ready to ship.

You must process all pending orders based on the agreed Seller Handling Time from Zalora’s Commercial Terms. Standard is 24 hours (Pending to Ready to Ship) and this does not include weekends and holidays.

How Do I Cancel a Pending Payment on Zalora?

Zalora payment pending? If you wish to cancel your Order, you may cancel via the Platform. Cancellation is only available for Orders that are not packed. 

You may reach out to our Customer Service Team via chat here or drop us an email at and our Customer Service Team will advise you accordingly to cancel order Zalora.


The Zalora login brand was created by Global Fashion Group in 2012. Besides, it is one of the best online fashion brands that can be accessed worldwide. As per the source, there are more than 500,000 users accessing the website each month.

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