Shopee xpress contact number? Shopee Xpress is an integrated logistics service by Shopee. Since it’s one in all Shopee’s supported Logistics partners, you’ll be able to easily keep track of your order directly via app, website or on the Shopee Xpress tracking site. Shopee Guarantee also applies with orders from Shopee Xpress.
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What is Shopee Xpress (SPX)?
Shopee Xpress tracking is an integrated logistics service by Shopee. It aims to deliver your items within the fastest time possible. Delivery time may vary from 1-3 business days. Shopee Xpress operates seven days every week from 9AM – 6PM (excluding selected holidays).
Since it’s one amongst Shopee’s supported Logistics partners, you’ll easily keep track of your order directly via app, website or on the Shopee Xpress tracking site. Shopee Guarantee also applies with orders from Shopee Xpress.
Shopee Xpress is integrated within the Shopee platform. Items are also sourced from different places, delivery time may vary from 1-3 business days. you’ll be able to easily keep track of your order directly via our mobile app or website.
Delivery partners are advised to attend for a maximum of a quarter-hour upon arrival at the delivery location. Shopee Xpress will try to deliver your order for up to 2 times only.
If you may not be available to receive your order, you’ll assign someone to receive the parcel on your behalf. Your representative must be given an authorization letter to receive the package, especially if it’s prepaid.
Opening of parcels without cash payment is strictly prohibited. Our delivery partners won’t turn over the package without receiving full payment first.
Shopee Standard Express may be a generic term for delivery by Shopee’s local logistics partners like Black Arrow Express, 2GO Express, Entrego.
It may take 2 to 4 days for tracking status to be updated by Shopee’s logistics partner. For more information, you’ll contact the vendor directly.
How to track your Standard Delivery? Items are also sourced from different places, delivery time may vary from 1-3 business days. you’ll be able to easily keep track of your order directly via Shopee app, website, or on the quality Delivery tracking site.
Read also: How to Report a Seller in Shopee If I Get Scammed?
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Shopee Express Contact Number to Track or Expedite Your Order
Shopee Xpress contact number Iloilo city? Shopee Xpress (SPX), also referred to as Standard Delivery, is handled directly by Shopee to deliver your orders within the fastest time possible. SPX operates from Monday to Saturday, 8:00 AM to 7:00 PM (excluding Sunday and selected holidays).
For Economy Option, the shipping option would be up to 30% cheaper with an extended Estimated Delivery Time (+3 days from regular). Shipping fees depend upon the burden and dimensions of the parcel and also the delivery options of either self drop-off or pickup by the courier. Final shipping fees charged may differ due to:
How to contact a Shopee express rider? The actual weight and dimensions of your parcel:
- Ensure that the proper weight and dimensions are updated for every product.
- If the particular Shipping Fee (ASF) calculated by SPX is over the Estimated Shipping Fee (ESF) in our system, the difference in fees are going to be charged to you.
- If you decide for pickup by courier, the ultimate shipping fees are going to be charged to support this service, irrespective of whether the parcel was dropped off or picked up soon.
Your packaging method:
- If the burden you provided differs from the ultimate weight after the things are packed using the popper packing materials (e.g. bubble wrap), the chargeable shipping fees support the ultimate weight.
- Refer to the Shopee’s packaging guideline.
If you wish clarification on the ultimate chargeable shipping fees for your order, contact Shopee Customer Service with supporting documents (e.g. proof of dispute like dimensions, image and weight).
Standard delivery contact number? You can contact our Shopee Supported Logistics partners via their websites, email, or phone for delivery-related concerns (e.g. tracking order status, expediting delivery):
- Shopee Xpress (Standard Delivery): (02) 8-880-5200
- GoGo Xpress: 09178417285 or 09214582579 (customercare@gogoxpress.com)
- NinjaVan: (02) 8-271-1501 (support_ph@ninjavan.co)
- J&T Express: (02) 8-911-1888 (customerca@jtexpress.ph)
- XDE Logistics: 0917 136 4933 or 0917 135 9933 (rep@xde.com.ph)
- Entrego: info@entrego.com.ph
- 2Go: (02) 877-99-222 (customerservice@2go.com.ph)
Other FAQs Related to Shopee Express (Standard Delivery)
Shopee Express delivery partner? Here some FAQs related to Shopee Express:
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Are Pick Up Services Available?
Yes, development service is accessible for sellers. you’ll also drop off parcels at SPX drop off hubs.
Is it Possible to Re-arrange the Date and Time of Delivery? What If I Will not be Around at the Time of Delivery?
Delivery partners are advised to attend for a maximum of a quarter-hour upon arrival at the delivery location. Shopee Xpress is implementing the utmost of two (2) valid delivery attempts within two consecutive days for all last-mile transactions.
Read also: What Is Shopee International Platform And How To Join It
Can Someone Receive my Order, on my Behalf if I’m not Available?]
If you may not be available to receive your order, you will assign someone to receive the parcel on your behalf. Your representative must be given an authorization letter to receive the package, especially if it’s prepaid. Please provide consent to the delivery rider as Proof of Delivery (POD).
Can I Pay for my COD Order After I Have Opened and Checked the Package?
Opening of parcels without cash payment is strictly prohibited. Our delivery partners won’t turn over the package without receiving full payment first.
Can I Get my Money Back From the Delivery Partner After Opening the Package?
The rider won’t refund your money. Our delivery riders don’t seem to be allowed to just accept received orders or parcels that were already opened. you’ll request your refund via the Shopee app. Visit My Purchases > Returns & Refunds.
Conclusion
Shopee first started as primarily a consumer-to-consumer (C2C) marketplace but has since moved into both a C2C and business-to-consumer (B2C) hybrid model. As compared to its competitors, Shopee doesn’t charge sellers fees/commissions and listing fees.
It also operates as an asset-light marketplace wherein Shopee doesn’t hold any inventory or warehousing and relies on third parties for logistics capabilities. Shopee partners with over 70 courier service providers across its markets to supply logistical support for its users.
In Singapore, it collaborated with logistics startup, NinjaVan, for item pickup and delivery. Other delivery partners within the region include Pos Malaysia and Pos Indonesia.
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