How to trace Shopee order? When your Shopee purchase is prepared for shipping, the package is going to be sent to the courier, logistics, or postal services. Each order also will be assigned a novel tracking number and to understand where the package is, and when it’ll arrive are a few things that you simply can easily track. And also you can get information about tracking standard in Shopee.
How to Trace Shopee Order for Sellers?
Tracking standard international shipping? You should check your Shopee App frequently to stay track of the status of your order, and you strongly advise you to try and do so. Please allow 24 – 48 hours for the couriers to update your order status.
You will be ready to know the status of your order on the My Shop page. visit the Me tab, then Tap My Shop and tap To Ship, Cancelled, or Return/Refund in My Sales.
If the shipping information status doesn’t update immediately, please wait another 24 – 48 hours. Orders are delivered in accordance with the Seller’s Days to Ship and Courier Delivery interval estimates.
For additional information once you can anticipate your order to arrive, please visit this page. Shopee will issue advisories within the event of delays caused by federally designated holidays or extreme climatic conditions. Please keep track of your orders on a daily basis.
How to trace Shopee order? To find out a way to track your order within the App, follow these simple steps:
Step 1: move to My Purchases and choose “To Ship, To Receive, Completed, or Cancelled” from the menu. it’s going to be found under the “Me” tab on the navigation bar. More information on the way to check the status of your order is also found by clicking here. to watch an item, visit My Purchases and tap on the item you want to trace.
Step 2: On the Shipping Information page, you’ll be able to see this status of your order. In other cases, you’ll say:
If an order has not arrived within the expected delivery period or if an item has not arrived within the expected/appropriate condition, tap on the “Extend Shopee Guarantee” or “Request Return/Refund” buttons to request an extension of the Shopee guarantee or a refund.
For Non-COD orders, you’ll favor to request a return/refund if the order has not arrived after extending the Shopee Guarantee and receiving no response from the vendor.
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What are the Shopee Supported Logistics?
In this case, third-party logistics companies have connected their systems with the Shopee PH system to produce support for the retailer. Here are some Shopee Supported Logistics partners:
- Shopee Xpress also known as Standard Delivery.
- Gogo Xpress.
- Ninja Van.
- J&T Express.
- XDE.
- Entrego (For Overseas Orders).
- 2GO (For Overseas Orders).
With this integration, you’ll be able to follow shipments made by our logistics partners directly from the Shopee App, which is convenient.
In the Shopee Philippines App, head to To Ship or To Receive under My Purchases > To Ship or To Receive to determine the most recent shipment updates for your items. Select the shipment status of your order from the menu. See the foremost recent shipping updates here:
When the Tracking Number becomes available, it’ll be automatically shared with you. All shipping details, from preparing your item to having it picked up by a courier to having it ready for delivery, are going to be updated on an everyday basis.
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Read also: How Do You Track Your Orders in Shopee Philippines?
Why Should Sellers Track Order too?
Before you’ll begin shopping on Shopee, you need to first create an account with them. If you’re purchasing from a distinct country, please see this page for instructions on a way to change the country.
To locate your favourite products, flick through our categories and subcategories or use the search box on the highest of the page. you have got two options when viewing the merchandise details page:
“Chat Now” allows you to speak with the vendor and negotiate or make an offer; “Add to Cart” allows you to feature the chosen item to your shopping cart; and “Buy Now” allows you to put an order directly with the seller.
The Chat Now function allows you to send a private message to the vendor who will reply to you immediately. If you need additional assistance with product specifications, product variety, or product reviews, you’ll be able to chat with a seller to receive a prompt response to your question.
“Make Offer” is one among the foremost useful features available through the chat feature. This can be for buyers who would love to supply a unique price for the item.
To purchase the item, visit the merchandise detail page and click on “Buy Now” If over one variation is out there, select one and mention the quantity you wish. Once your confirmation has been received, you may be sent to the go-cart. Choose the items you would like so click the “Check out” button within the go-cart to finish the acquisition process.
Make sure to complete the subsequent steps on the “Checkout” page: Select your chosen “Delivery Address”. take a look at the delivery options that are available. Select the payment method that you just like. You’re finished after you click “Place Order”.
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