By storing cash from your top-ups or refunds, you can later use them to pay for future Shopee purchases either through the Shopee app or on their website, saving you time and money in the long run. ShopeePay can be used to pay for Offline Deals on occasion, however this is not always the case. When you pay with ShopeePay, you can also take advantage of discounts and promotions plus you can also Top Up with ShopeePay too!
How to Top Up ShopeePay?
There are a variety of payment options available for topping up your ShopeePay wallet. Payment Center e-Wallet Over-the-counter Online Payment Payment Center e-Wallet TouchPay Debit Card Linked to a Financial Institution. For further information on how to top up your ShopeePay wallet, go to the homepage and click ShopeePay balance > Top Up > choose your preferred method of payment > finish payment.
The amount of the top-up will be reflected in your ShopeePay balance as soon as the payment has been validated. The top-up payment channels that are currently available are listed on this page. If your topped-up balance does not appear to have been reflected within one day, you can contact Shopee Customer Service.
If you are experiencing difficulties topping up your ShopeePay balance, it is possible that a payment issue has occurred. With the Transaction ID in hand, contact Shopee Customer Service. COPY can be found by selecting the failed Top-up transaction from the list of recent transactions > COPY.
Limits on the balance- In order to top up your monthly balance with ShopeePay, you must have an unverified account. For verified accounts, you can top up a monthly sum of up to Php 100,000.
See also: Verifying your ShopeePay Account in the Philippines
Top Up ShopeePay with E-Wallet
To top up your ShopeePay account with Payment Center, simply follow these steps: Step 1: Select ShopeePay from the wallet on the homepage. Step 2: On the homepage of your ShopeePay wallet, select Top Up and input the amount of money you wish to add to your account.
The next step is to choose e-Wallet as your payment option and then touch Confirm. Step 4: Confirm your email address and click Pay. Log in to your Coins.ph or GCash account, enter the verification code and then hit Pay to complete the transaction. Contact Dragonpay Customer Support if you believe you have made an incorrect payment or an overpayment.
Toll-free number:
- (02) 8 655-6820 (open Monday through Friday between the hours of 8 am and 6 pm).
- Send an email to help@dragonpay.ph
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Top Up ShopeePay with Online Payment
To top up your ShopeePay account using online banking, follow these steps: Step 1: Select ShopeePay from the wallet on the homepage. Step 2: On the homepage of your ShopeePay wallet, select Top Up and input the amount of money you wish to add to your account. Step 3: To make a payment, choose Online Payment as your method of payment. Then select your preferred financial institution and tap Confirm.
Step 4: Verify your email address and hit Pay. Then, depending on the online payment channel you choose, follow the on-screen instructions.
For BPI, enter the login and password connected with your account, select the savings account, input the OTP that will be given to your cellphone number, and then touch Confirm to complete the process.
If you are paying BDO via DragonPay, you can find more information here on how to complete the payment procedure.
Here is further information on the Chinabank payment procedure via DragonPay, which will allow you to complete the payment process for Chinabank.
Top Up ShopeePay with TouchPay
TouchPay is a payment terminal that makes it simple and secure to add money to your ShopeePay wallet. To top up your ShopeePay account with TouchPay, follow these steps: Step 1: Select ShopeePay from the wallet on the homepage. Step 2: On the homepage of your ShopeePay wallet, select Top Up and input the amount of money you wish to add.
Step 3: Make a payment for your top-up using TouchPay. You will be routed to the ShopeePay Top Up page after selecting your preferred payment method and tapping the CONFIRM button. Step 4: On the payment instruction page, you will notice a Payment Code that you must enter at the nearest TouchPay Machine in order to complete your payment.
The following are the actions to take in order to utilize the TouchPay machine to complete your payment: Step 1: Select e-Money from the menu bar, and then Shopee from the drop-down menu on the display screen. In order to pay for top-ups, go to Step 2 and select ShopeePay Top Up.
Input your Payment Code in the third step (found in your Payment Instruction Page). Then you must confirm your payment information. Step 4: Double-check your payment information and insert your cash payment into the machine as directed. Step 5: The amount of the top-up will be deposited into your ShopeePay wallet.
After a successful payment has been made in a TouchPay APM, the value of the top-up should appear in the ShopeePay wallet within 24 hours of the payment being made.
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Top Up ShopeePay Debit Card
Using your debit card, you can now make deposits into your ShopeePay wallet. To learn how to top up your account with your debit card, follow these steps: The first step is to create a plan. On the homepage of your ShopeePay wallet, select Top Up and enter the desired amount. Please keep in mind that the minimum payment is Php 250.
Step 2: Choose Debit Card as your payment method, confirm your selection by tapping Confirm, and then touch Pay Now. Please keep in mind that only Visa and MasterCard debit cards are allowed for use in ShopeePay, as well as for top-ups. Confirm the Amount Due and Payment Method, and then touch Pay to complete your transaction.
Step 4: Enter the OTP and then press the Continue button. The status and amount of the transaction will be reflected under your ShopeePay Transaction once the transaction is complete. Step 5: Once the transaction is complete, you will be directed to the Top Up Details page, where the status and amount of the transaction will be reflected under your ShopeePay Transaction.
Top Up ShopeePay with Linked Bank Account
At the moment, this option is only available to customers with BPI bank accounts. To top up your ShopeePay account using a linked bank account, follow these steps: Step 1: Select ShopeePay from the wallet on the homepage.
Step 2: On your ShopeePay page, select Top Up and input the amount of money you wish to add to your account. As your payment method, select Linked Bank Account from the drop-down menu. Then select the chosen bank to which you want to link your account and hit Confirm.
Step 4: Double-check the total amount due and press the Pay button. An One-Time Password (OTP) will be given to your phone at that point. Enter the authorisation code and then press the Submit button. After your payment has been processed, your funds will be deposited into your ShopeePay account, and you will be able to begin shopping.
Top Up ShopeePay with Shopee Express Rider
Through your Shopee Xpress rider, you may now top up your ShopeePay wallet with money.
Please keep in mind that this service is only available to Shopee Xpress passengers. There are only a few hubs in Metro Manila at the moment, including Paranaque and Upper Quezon City (Commonwealth, Novaliches, North Caloocan, and Tandang Sora).
Please follow these instructions on how to top up your ShopeePay account by use of your Shopee Xpress rider: The first step is to create a plan. Provide your Shopee Xpress rider with the precise amount of money you want to top up his or her account.
Step 2: Make sure your Shopee Xpress rider knows what your username is. Step 3: Rider will send the requested amount to your ShopeePay wallet, and you will receive an email confirmation. Step 4: The amount will be credited to your ShopeePay wallet immediately.
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