1）The review reminder policy means that Ginee Chat will automatically identifies customers who have not give review or ratings after completing their order, and system will invites customers to give review, which is conducive to improve seller store ratings.
2）If you want to set the review reminder policy, you can go to Reminder Assistance page, select the “Review Reminder” tab, and click the “Add policy” button to set the payment reminder. Each order reminder policy allows to set up to four payment reminder contents.
After setting the review reminder policy, click the “Integration” button to complete the policy setting.
Note: The default generated policy status will be “Disabled”, you need to complete the associated store before clicking Enable~
In addition, Ginee chat also provides some default policies for merchants. Merchants can choose to enable these default policies after “Integration” and use them directly.
3) At present, each site supports setting up to 50 reminder policies.
Policies support setting different valid periods, and the same store cannot associate policies with overlapping valid periods.