The “Total” column provides information about the price of a product ordered,which includes the total selling price of goods, shipping costs, along any discounts given by the seller. This
The “Buyer” column provides information about the seller that ordered a product, depends on what information that your other Marketplace or Channel provide. To see buyer name information f
Order ID is a unique code assigned to each order in your store. This is applied directly from the Marketplace. To see the Order ID : Login to Ginee. Open Tab ‘Order’, Under this ‘Ord
Ginee offers one unified Platform to manage all your orders in various Marketplaces (online shop such as Shopee, Bukalapak, Tokopedia, JD.ID, Lazada, etc.). This feature helps you to process, cancel
The ‘Print Status” column contains information about orders that have been printed for related order, and order that already printed for the invoice, shipping labels and packing lists cann
Ginee will automatically sync Orders and status updates from all related Marketplaces every one hour, or you can manually click Sync to get the latest order information by following these steps : Ope
1. Ginee Template Switch Go to order settings and click shipping settings, you can find the Ginee template switch. This switch is used to control whether the the system is using Ginee shipping label t
1. Shipment Order Only supports paid orders for shipping operations Instructions: Check the order to be processed in the order list and click the “Arrange Shipment” button to enter the ord
This feature support to handle the refund/return request in Ginee currently support for Shopee, Lazada and Tiktok Refund When buyer apply the refund request, the order will go to refund list. Seller
1. How to mass change warehouse 1.1 In Order List for paid / ready to ship order status that has not been pushed to the third-party warehouse, click “Change Warehouse” to enter change
1. Set Order To Ready To Ship Only orders with pending payment status are supported for this operation. Operation Instructions: Select the order that need to be processed in the order list, and click