Most people in the Philippines must purchase items in zalora. After you receive your package, you may write a review so that other people will know your experience buying online in Zalora. You can write your review in Zalora Review philippines. In this article, we will discuss Zalora customer review, how is the Zalora review philippines 2021. Read this article to know more about it.

Related: How to Order in Zalora Philippines?

What Is Zalora?

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Zalora is an asia’s leading online fashion destination which launched in 2012 and I think most people in the Philippines know this marketplace. Zalora has created its own place in Southeast Asia’ ecommerce marketplace with more than 300 million consumers having access to this application and website.

Zalora has expanded to several countries such as Indonesia, Malaysia, The Philippines, Singapore, Taiwan, Hong Kong, Thailand and Vietnam. Zalora is a multi – lingual platform supporting English, Chinese and Indonesian. Zalora platform offers sellers a lifetime collaboration. You can find top local and international brands  from fashion items, beauty products, shoes and fashion accessories for both women and men. 

The website provides the option to create or edit account information, browse through the list of fashion products and accessories, check videos and images related to the product you are purchasing.purchase your product via various payment methods and write your review related to the product in the review section.

Related: How to Track Zalora Order?

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Zalora Philippines Overview Rating Details 

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Your Zalora reviews and comments after receiving your zalora package will impact the Zalora Philippines review. It also impacted the zalora rating in the philippines. So you have to write the real review and comment so that the new customer can know your experience while doing online shopping in zalora.

Before you can write a review in zalora, of course you need to have your zalora account first. To create zalora account, you have to follow these steps:

  • Go to the www zalora com ph log in or you can also find zalora login ph
  • Click register
  • Fill in all the complete data of yours.
  • Then click create account
  • After you click the create account button, now your registration is done.
  • Don’t forget to subscribe zalora newsletter to get Php350 voucher off first haul, exclusive promos & all latest in fashion via email and Viber or WhatsApp

If you want to sign in to your zalora account, you can follow this steps;

  • Go to zalora ph login or  zalora sign up 
  • Then fill in your account and password that you have create before
  • Then enter the sign in button
  • If you want to keep sign in, you can tick “keep me sign in” in the sign in page 

After you have your account, sign in then you can order in zalora. Here are the step How to check out in zalora:

  • Step one : choose the item you want to buy
  • Step two : select your preferred size that zalora has provided. Zalora has provide the US, UK and EU sizing
  • Step  three: then click add to bag
  • Step four : you can either continue shopping or if you are settled on purchasing your items, click on the bag icon at the bottom navigation tab of your screen and select go to check out
  • Step five : in the cart page, fill in your delivery address and your preferred payment method
  • Step six : after you fill in all the data needed, you can click the place order button to order. But before you click the place order button, it’s better if you review and check your order once again. You have to review your delivery address, chosen payment method, note the delivery lead time of each time, add your promo code if you have any. After you check them all. You can click confirm the total amount payable 
  • Step seven : after checking out, you will receive a confirmation email with your order details. Now it’s time for you to make the payment.

After you order, purchase and check out your zalora order, your order will be on shipment to you. You just need to wait for the package to come to your front door. You only can write the review and comment after you receive the package. To write the review, you can follow this steps:

  • Go to your zalora account
  • After you receive your products , click the receive button 
  • Then click review, at there you can rate and write your experience while do an online purchase in zalora 

See also: How to Sell in Zalora?

Add Some Of Example Of The Reviews

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Here are one of example Zalora refund review philippines:

“Customer service is really poor. Have placed an order on their website and since I had selected the wrong size, I need to cancel my order as per their T&c so that I can reorder back. The next day i made sure that i contacted their customer service early in the morning via live chat hoping that i can request for assistance regarding my concern.

and to my surprise, i am informed that they can process the cancellation from their side but they are not sure if i might still receive my order via courier. if so they are asking me to inform the courier that i will not accept the order and they need to return in the warehouse then only i can get my refund back into my account  

so it means so it means delivery time to my location is 10 days then once arrive i need to inform that i will not accept (oh btw the item was supposed to be a surprise gift..(“By the way i have a surprise for you but don’t accept it”) It’s my first time to order here and it’s Very disappointing..until now i have sent a lot of email follow up but no one cares to reply.”

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Contact Zalora Philippines Customer Service

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If you have any queries when using the zalora platform or another problem when doing an online shopping in zalora, you can contact zalora philippines customer service for help. How to contact zalora Philippines customer service?  

You can contact zalora philippines customer service by using email at and through the direct line at +63 (02) 8 858 0777. Zalora Philippines customer service available everyday at 9 am to 6 pm from Monday until Sunday.  Zalora will give you the response within 48 hour.


Zalora is Asia’s leading online fashion destination which are the largest and fastest growing fashion focused e-commerce site in Southeast Asia. You can do the Zalora now review and  Zalora shoes review philippines if you buy items from zalora. Your review will impact the shops so you have to write the real review.

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