Zalora is an ecommerce platform in the Philippines. This platform offers sellers a lifetime collaboration. You can find top local and international brands  from fashion items, beauty products, shoes and fashion accessories for both women and men. In this article, we discuss about How long is order processing in zalora, How to order in zalora cash on delivery and How to cancel order in zalora. 

See also: Zalora Return Policy

What Is Zalora?


In the previous article, we discussed what zalora is. As you know that zalora is an asia’s leading online fashion destination which launched in 2012 and I think all of us know this marketplace. Zalora has created its own place in Southeast Asia’ ecommerce marketplace with more than 300 million consumers having access to this application and website.

Zalora has expanded to several countries such as Indonesia, Malaysia, The Philippines, Singapore, Taiwan, Hong Kong, Thailand and Vietnam. Zalora is a multi – lingual platform supporting English, Chinese and Indonesian. 

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What Is The Benefit Of Shopping On Zalora?

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The benefits of shopping on zalora are the user will feel more convenience, you can choose more variety items to buy that suits you, you can compare the price so that you will get better price, you will get the discount voucher in zalora too, more control, you control the right time to do the online shopping, Easy to send gifts, you can choose and send the gift easily with zalora.

You will not feel the pressure when doing online shopping in Zalora like what you feel when you buy in the shop, there’s no crowd in zalora. You can buy the items you want everywhere and at anytime.,Access to used or damaged inventory,Privacy for discreet purchase.

Beside those advantages, zalora provides a variety of products which are guaranteed and arranged so neatly and clearly on the website zalora in the Philippines. When doing a shopping in zalora, it guaranteed safe,  zalora provide products with affordable price, the process of shopping in zalora very easy,  zalora online shop is reliable, zalora provide various bids interest, service zalora guaranteed satisfactory.

Zalora also has promotions and discounts with a wide range of products and a 30-day free return policy, zalora also has a great categorization of products, mobile app for added convenience and also easy to use interface. Zalora boasts of a user-friendly website with a simple checkout process that makes it easy for shoppers to browse and place orders. This site is undoubtedly recommended for those looking to spice up their wardrobe.

Online shopping in Zalora Philippines is a saver for those who have a busy life. They can buy many things just by using the item they want on the website and application. Beside that, you can get an electronic record to make a record – keeping much easier and sometimes it is easy to return a product that doesn’t fit you. Doing online shopping in Zalora will save you time.

How To Order In Zalora?

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How to order in Zalora Philippines might be your question right now. Before you can order in zalora you have to create your own account first by following this steps:

  • Go to the www zalora com ph log in 
  • Click register
  • Fill in all the complete data of yours.
  • Then click create account
  • After you click the create account button, now your registration is done.
  • Don’t forget to subscribe zalora newsletter to get Php350 voucher off first haul, exclusive promos & all latest in fashion via email and Viber or WhatsApp

After you have your account, sign in then you can order in zalora. Here are the step How to check out in zalora 

  • Step one : choose the item you want to buy
  • Step two : select your preferred size that zalora has provided. Zalora has provide the US, UK and EU sizing
  • Step  three: then click add to bag
  • Step four : you can either continue shopping or if you are settled on purchasing your items, click on the bag icon at the bottom navigation tab of your screen and select go to check out
  • Step five : in the cart page, fill in your delivery address and you preferred payment method
  • Step six : after you fill in all the data needed, you can click the place order button to order. But before you click the place order button, it’s better if you review and check your order once again. You have to review your delivery address, chosen payment method, note the delivery lead time of each time, add your promo code if you have any. After you check them all. You can click confirm the total amount payable 
  • Step seven : after checking out, you will receive a confirmation email with your order details. Now it’s time for you to make the payment.
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What Does My Order Status Mean?

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What does order status mean? Order status means your order stage. In the order status, you can see the progress of your Zalora order processing and how long you will receive your order. There are multiple statuses for your order depending which stage it is at. Here is a list of statuses you have to know.

  • Processing – We have received payment for your order and it has been created.
  • Order Received – Your order is waiting to be processed by the Dispatch Team.
  • Pick – Your order is being worked on by the Dispatch Team. Please note, your order cannot be amended at this stage.
  • Complete – Your order has been completed and will arrive with you in the specified time frame. Please note, your order cannot be amended at this stage.
  • Closed – Your order has been refunded.
  • On Hold – There may be an issue with your order. Our Customer Service Team will contact you within 24 hours to notify you of any issues.
  • Pending – Your order is waiting to be processed. Our Customer Service Team will contact you within 24 hours should there be any issues.


You need to have your own zalora account when you want to order in zalora. Once you order and check out in zalora, you can see how your order progresses in the my order menu. If you need more information about zalora such as how to cancel an order in zalora in android and how to cancel order in zalora mobile app, you can contact zalora customer service directly.

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