What is Zalora Philippines? Zalora philippines is Asia’s online fashion and lifestyle destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. Zalora is part of Global Fashion Group, the leading fashion and lifestyle online destination in growth markets. 

Zalora offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. 

Offering up to 30-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, Zalora is the online shopping destination with endless fashion possibilities.

Related: Zalora Reviews in the Philippines

What is Zalora?

Zalora philippines is Asia’s Leading Online Fashion Destination that provides a wide variety of stylish and current fashion trends for women and men. Zalora Asia Group was set up by Rocket Internet, one of the largest e-commerce and start-up incubators in the world. 

Rocket Internet ventures in many companies that have a strong presence in Asia such as Zalora, Lazada, Food Panda and others. Zalora Asia Group is operated in most Asian countries such as Malaysia, Singapore, Thailand, Vietnam, Hong Kong, Indonesia, Philippines, Brunei, Australia and New Zealand.

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More About The Company

Zalora philippines company profile. In May 2015 Paulo Campos, co-founder and CEO of Zalora Philippines, found himself at a crucial turning point in his young company’s development. In just three years, Zalora had come from entering the Philippine fashion retail industry as an unknown quantity to becoming a household name across the Southeast Asian archipelago. 

Campos and his team had achieved much in this time: launching one of the first online retailers in the country, building a logistics network from scratch, acquiring customers at an astonishing pace, and signing up major brands to offer on Zalora.com.ph. 

But now his investors were ready for him to shift gears and focus on turning a profit within the next two years. Zalora Philippines was part of Zalora Group, a Singapore-headquartered online fashion retailer that operated across Southeast Asia. Zalora Group, in turn, was part of a global entity called Global Fashion Group (GFG), which owned online fashion retailers and brands in emerging markets across the world. 

In addition to Zalora in Southeast Asia, GFG is owned by Dafiti in South America, Namshi in the Middle East, Jabong in South Asia, Lamoda in Eastern Europe, and The Iconic in Australia. GFG’s principal investors were Kinnevik, a Swedish investment company, and Rocket Internet.

What Does it Sell and Popular Merchants Are In it?

Start your style journey by owning a well-rounded range of basics and off-duty essentials. Think t-shirts and denim jeans, clothes melayu, palazzo pants, pencil skirts, summer shorts and sunglasses, and other everyday necessities. 

Find new inspiration from all our fashion-focused edits, ranging from spotlight-stealing evening wear , long dress to party-ready dresses. Stay sharp with suits and blazers made for the office and beyond. 

Don’t forget to match your outfit to the shoes too, be it classic flats, high heels, boots, or leather lace-ups. Prep yourself for all seasons by shopping from a complete range of outerwear, from lightweight jackets , leather jacket, denim jacket to cozy sweaters. 

Zalora fashion collections are complemented by all kinds of accessories like bags, beauty products and sports lifestyle gear. Zalora shoppers can also shop according to the latest trends that are dominating the fashion runway, whether it’s a monochrome edit, athleisure styling, or this season’s highlights.

Related: How to Return a Zalora Item?

Is Zalora Selling Authentic Items?

Is zalora selling legit items? Is zalora product original? Is zalora legit? Zalora is a legit online retailer that holds a very high standard and process in making sure that all brands including both local and international brands from Zalora shoes, clothing, accessories, beauty products etc are 100% authentic.

Are all items in zalora authentic? Is zalora selling original products? Is zalora items original? They implement a stringent supplier selection process to avoid counterfeit items featured on the platforms. Zalora does not sell fake products to its customers. 

Does zalora sell fake products? Is zalora original or fake? Is zalora original? Furthermore, they ensure that the appropriate approvals have been obtained to sell all products “sold by Zalora” and “sold by Seller” in the countries they operate in.

See also: Zalora Terms and Conditions

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The Benefits of Shopping on Zalora

Here are the benefits of shopping on Zalora.

Easy to Navigate

Their online store is well laid out and easy to use. Customers and clients are guided through the shop step by step to complete their purchase quickly and easily.

Simple and Safe Shopping

Once the desired items are in the cart, the customers can choose between the various secure payment options. Payment can be simply made by invoice, direct debit, prepayment or credit card. 

After a successful order, the customers are informed about the current status of their order. Each customer receives a tracking number with which they can follow up their order until delivery.

Free Delivery

At Zalora, customers can qualify for free delivery when the minimum basket size is met. Shoes and clothing will always vary. For example, a shoe might not fit. At Zalora, they accept returns within 30days of delivery.

Comprehensive and Personal Service

The customers and clients can use the customer services hotline or the customer service live chat on the topic “footwear and fashion” and also address their questions to the expert customer support. There is an extensive range of services available to their customers personal, professional and speedy

Product Range

On Zalora, customers will find big brands such as nike philippines American Apparel, New Look, River Island and many more to come. Is zalora shoes original? Yes it is. Zalora is only selling original products.

How to Make a Zalora Account?

How to sign up zalora account? How to make zalora account? While you can still shop without an account, having an account lets you track your order more easily, receive updates on your orders and best of all, keeps you updated on the latest, hottest and best deals on the site. There are 2 ways to create an account, from desktop and from mobile.


To create an account using a desktop computer, follow these steps :

  1. Simply go to the create an account page by clicking on the link
  2. Click continue with Facebook to create an account using your Facebook details or fill up the box below to sign up for an account


To create an account using the mobile app, follow these steps :

  1. Open the Zalora app on your phone
  2. Tap on the Account Tab
  3. Tap on Register
  4. Tap on continue with Facebook to register with your Facebook details or fill up the boxes below to sign up

How to Delete a Zalora Account?

If you are deleting your account just because of their newsletter or mail you can either mark the mail as spam by clicking on spam button given at top of your mail button or unsubscribe the mail by clicking unsubscribe link given at the bottom of the mail.

But if your reason other than here are steps how to delete my zalo account.

How to deactivate zalora account through Website with Links :

  • The Philippines: https://www.zalora.com.ph/contact/
  • Indonesia: https://www.zalora.co.id/contact/
  • Singapore: https://www.zalora.sg/contact/
  • Malaysia: https://www.zalora.com.my/contact/

Here are the steps how to delete zalora account :

1. Go to the above-mentioned URL for your country.

2. Scroll down to contact for

3. Fill out your information like name and email address.

4. On Type on Inquiry choose OTHER

5. Click on General Inquiry.

6. On the Message box, type your honest reason to delete your account

7. Click on the SUBMIT button.


The zalora login brand was created by Global Fashion Group in 2012. Besides, it is one of the best online fashion brands that can be accessed worldwide. As per the source, there are more than 500,000 users accessing the website each month.

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