Have you paused or closed your Shopify  Philippines store before? If you want to change your mind, you can have an option to reopen it or unpause Shopify store. 

How to reopen my Shopify store? Shopify allows you to do that, and you can start to sell your products again with a different plan that is more suited to your business. 

How to activate the Shopify store? Shopify is one of the easiest and currently, one of the most popular eCommerce platforms. However, just because it is easy to build does not mean it is easy to run. 

A lot of stores struggle with getting enough sales, attracting enough traction, maintaining profits and avoiding shut down. Some stores simply switch platforms for cheaper options. 

If your business is seasonal, you need some time to work on your products or strategy, you just need a digital detox or you have another reason you need to suspend your store, you have the option to Shopify pause plan your online store. 

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What Does It Mean by Pausing My Shopify Store?

Can you reopen a closed Shopify store? Shopify is an eCommerce platform designed for business owners to start, manage and grow their businesses. Shopify allows business owners to own an online store.

With Shopify, you can sell in multiple places, including web, mobile, social media, online marketplaces, brick-and-mortar locations and pop-up shops. Manage products, inventory, payments, and shipping.

If you own a Shopify store and no longer wish to continue with it, then you can pause your Shopify temporarily or close Shopify store completely from your Shopify admin.

Requirements to Pause and Close Store in Shopify

Firstly, you have to know that you must stop your store manually. Even the Shopify support can not do this for you.

Before you pause or close your Shopify account, you must check whether you contact all partner third-party service providers on time to inform them of your decision to closing a store Shopify account.

Also, you have to make sure that your account has no dues. If there is any, Shopify will give you a final bill inclusive of all the remaining fees. Besides, a cancellation of all subscriptions to all the Shopify apps that your store uses is crucial. If you fail to do that, the vendors of those apps will continue to charge you.

If you are using a free trial and not using any pricing Shopify plans yet, you do not have to do anything before pausing your store.

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What to Consider Before Closing or Pausing Your Shopify Store?

Before you closing store Shopify, ensure you first contact any third-party service providers your store uses to ensure that your store closes correctly.

Also, you cannot pause or close your account if you have any outstanding charges. If you have any outstanding charges, then you will have to clear them off, before proceeding to pause or close your Shopify store.

In addition, before pausing your Shopify store, you need to cancel apps individually or you will continue to be charged app fees.

If you are on a free trial and have not selected any pricing plan, then you don’t need to do anything to cancel your account.

Your free trial does not extend even when you pause your store during your free trial. If you unpause your account after your free trial expires, then you need to select a paid plan to continue working on your store.

Read also: Setting up Your Shopify Store for the First Time? Easy!

How to Pause and Close a Store in Shopify?

When you pause your Shopify Oberlo store, your customers will be able to see your products, however, they will not be able to make purchases.

What this means is that your checkout will be disabled but your store will still be running at the cost of $14 per month.

By pausing your security Shopify store, you will still have access to your Shopify admin and edit your products when you need to.

How to stop my Shopify account? While your store is paused, you can do the following:

  • Access your Shopify admin on shopify.com login.
  • Access basic reports about your site’s performance.
  • View your online storefront.
  • Accept manual payments using draft orders.

Pausing your store freezes your ability to use your online store checkout, POS, discounts, abandoned checkout recovery, gift cards and third-party integrations, for example publishing your products to Facebook and Google.

Read also: Unable to Connect Facebook Page to Shopify, How to Fix It?

To pause your Shopify store, follow the process below:

  • Log in as the store owner.
  • From your Shopify admin, click Settings, and then click Plan and permissions or Account.
  • In the Store status section, click Pause store.
  • If you agree with the terms and the charges, then click Pause store.After this, your store will be paused. If you wish to start selling products again, simply unpause your store.

How Do I Unpause my Shopify Store?

Customers will still be able to see your products while your store is paused. However, they will not be able to make purchases.

If you don’t want customers to see your product while your store is paused, then you will have to protect your online store with a password.

While your store is paused and protected with a password, you can specify what your customers will see.

To do this, simply go to customize your password page and write a message for your customers to see while your store is paused.

To unpause your Shopify store, follow the process below:

  • Log in as the store owner.
  • From your Shopify admin, click Settings and then click Plan and permissions or Account.
  • Click Compare plans.
  • Select a pricing plan from the available options. You will not automatically go back on the plan that you were on before you pause your store.

After you select a Shopify plan, your store will be unpaused. If you set a password on your store while it was paused, then you can remove your online store password.


Shopify really makes all the processes easy to execute; however, you need to be careful of all the associated terms and conditions. For instance, even if you clear your payments with Shopify, you need to cancel your third party agreements. Failing to do so will allow Shopify billing to accumulate even when your store is closed.

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