How to pause Shopify store? Many Shopify store owners like to take a break from time to time. How to pause your shopify store? How does it affect your orders and customers?

In business, things don’t always go according to plan. Sales can plummet unexpectedly, life circumstances change, maybe you’re interested in trying a different ecommerce platform or need to take a short break for a family vacation.

You may be interested in: Shopify Philippines: Set Up E-Commerce Website In No Time!

Things You Need to Know Before You pause Your Shopify Store

Here are the things that you need to know before you pause your Shopify store!

You Have to Close the Store Yourself

Yes, true, sadly the Shopify team can’t do this for you.

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Closing Your Store Cancels Your Account

Closing your Shopify store will also cancel your Shopify account, so you’ll lose access to your admin pages. Temporarily pausing your account might be a better option if you’re still unsure for this reason.

You’ll Lose Your Store Name and URL

You won’t be able to reopen under the same name and URL if you change your mind. 

You’ll Need to Settle Any Debts Before You Can Close Up

If you have any outstanding money owing to Shopify, you’ll need to pay in full before you can close up. 

You’ll Need to Remove Any Integrations and Apps

Often the most time-consuming part of closing a Shopify store is uninstalling and cancelling any third-party apps, especially those with recurring monthly charges. 

Uninstalling apps from your Shopify store will not automatically cancel your subscription, this will need to be done with the app directly. Because most apps charge monthly, be aware that you probably won’t be entitled to any refunds.

You Won’t be Refunded Any Subscription Fees

You also won’t receive refunds from Shopify for any remaining subscription. If you’re cancelling a Shopify free trial, you won’t be charged for anything.

You’ll Need to Transfer a Custom Domain

If you have a custom domain name, you’ll need to transfer it. If you purchased and connected the domain name using a third-party, all you’ll need to do is remove the domain from your Shopify store and change the DNS settings with your domain registrar. 

This is so you can still use the domain even after your Shopify account has been cancelled. If you purchased the domain through Shopify, you’ll need to transfer management of the domain (for On-page SEO) to another hosting platform or registrar.

Related: Why On Page SEO is Important? Can it Make Business Popular?

Shopify’s Transfer Security May Mess With Your Frontend

Shopify’s HTTP strict transport security (HSTS) remains effective for 90 days after your store’s closure, which shouldn’t be an issue if your new platform is https-enabled. 

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If not, visitors to your store will see a security message that your store is insecure, not to be trusted, and your certificate is not valid.

How to Close (and Cancel) Your Shopify Store

How to delete Shopify store? Steps to close your Shopify store:

  • login to your account and navigate your way to your store’s admin panel and Settings then click Account.
  • Scroll to the bottom of the account page where you’ll find the Store Status panel. Click Close Store.
  • A pop-up window will appear asking you for feedback on why you’re closing your store and how you can contact the Shopify Support Team. Choose your reason, enter your password when prompted and click Close Store.
  • You’ll be taken to a confirmation screen and that’s that. Your Shopify store is officially closed.

How long can I pause my Shopify store? If you wake in the middle of the night with the cold sweats and want to reactivate your account, you have a small window of opportunity. Your store data and configuration will be stored for 30 days.

How to delete a Shopify store after trial? Remember, you can’t create a new store with the same name and URL so if you do change your mind, you’re best to reactivate your old account. Free Shopify trial accounts will be closed immediately.

How Do I Put My Shopify Store Under Maintenance?

How to pause Shopify store 2021? The alternative to closing your store’s doors completely is to put your Shopify account on hold. 

With this option, your store will still be accessible online, and you’ll still have access to your admin panel, but the checkout function of your store will be disabled.

Pausing your store will still cost you significantly less than Shopify’s Basic Plan. You’ll be shifted to Shopify’s Dormant Plan, which is approximately $14 per month. 

You will also still need to uninstall and cancel any third-party apps with recurring monthly fees because these can’t be paused. And you’ll need to take care of any outstanding Shopify charges before you can push pause.

The steps for pausing your account:

  • Log in to your account and navigate your way in your store’s admin panel to Settings then click Account.
  • Scroll to the bottom of the account page where you’ll find the Store Status panel. Click Pause Store.
  • A pop up window will appear asking you to confirm your billing details. Then click Pause Store.

When you’re ready to unpause, log in to your account, navigate to Settings then Account then Compare Plans. Shopify requires you to choose a new plan and confirm your billing details again before your store’s checkout function is re-enabled.

To temporarily stop visitors from accessing your store, you could consider adding password protection to your store and locking it. 

Without the password, customers won’t be able to view your products or place orders. You can add a customized message to explain to your customers why your store is temporarily closed.

Your Options: Close, or Pause Your shopify store

How to close Shopify store for holidays? If you’ve decided it’s time for you to shut up shop, Shopify makes it easy to close your store and cancel your account. You can also, just as easily, press pause if you need a short break. 

First consider why you want to close your store, and if it’s a simple or not so simple matter of struggling to keep up, look at ways to automate the tasks causing you the most stress.

Shopify pause and build makes it simple to close your store and quit your account if you decide it’s time to quit selling. If you need a little rest, you can also press pause.

If you’re wondering whether or not to close your business, consider why you want to do it and if it’s a simple or not so simple question of whether or not you can keep up. Look at ways to automate the activities that are causing you the most worry.


Shopify support can not close or pause your store for you. Therefore, by following this helpful instruction to close your store on Shopify, you would be able to figure out what happens if you close your Shopify Store.

Ginee Philippines

If you own a Shopify store and want to pause or delete your store, you can always try to open up a new store whether in Shopify or other marketplaces/ecommerces. Then, let Ginee Philippines help you to manage all your online stores easily in a single dashboard. Ginee has features such as product management, stock, order, promotion, Chat, Ads, sales report, Fulfillment, WMS, and more. Sign up free to Ginee Philippines now and use all the features!

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