Lazada Wallet Refunds are important because it allows you to gain your money back for transactions that were not successful. Using Lazada Wallet is one of the fastest ways to get refunded with only a 24-hr waiting time as compared to other payment methods such as your credit card, debit card, or your GCASH accounts. This makes you a responsible buyer and an informed shopper as well. You will never know when these might come in handy.
Learn about withdrawing your Lazada Wallet Refunds as well as other necessary information in processing your refunds in this article. You will also learn to claim your LBC remittances and other things that will help smoothen the procedures for you. Lazada Philippines has provided easy and convenient ways for you to refund.
Related Article: What is the Refund Policy in Lazada Philippines?
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What are Lazada Wallet Refunds?
In order to withdraw money from the Lazada Wallet, only refunds from Cash on Delivery orders are currently available. Refunds for orders paid for with Wallet funds cannot be taken since they will be returned to Deposits. Using your Lazada Wallet as a payment option during the checkout process will allow you to utilize it immediately for your next purchase. If you want to withdraw money, you can either remit it to your bank account or receive it using LBC remittance.
Is it Possible to Withdraw Entire Lazada Wallet Balance? Please keep in mind that once you have cashed in on your Lazada Wallet, you will not be able to withdraw the money. From a refunds coupon/refund voucher, you can only withdraw the total amount that was paid out to you. Partially funded withdrawals are not permitted at this point in time.
If your available balance is in the Refund area, you can withdraw the funds immediately if you need to by following the instructions outlined in the next section.
Step 1: Go to your Refunds area and click on ‘Available Balance’ to see how much money is available. To withdraw your funds, click on the ‘Withdraw’ option.
Step 2: To proceed, click on the ‘Refunds’ button. To ensure a successful withdrawal, link your bank account by entering bank information. The account holder must be in your name in order for the withdrawal to be successful. To proceed, click on the ‘Add bank account’ button.
Step 3: To complete the withdrawal request, click on the ‘Confirm Withdraw’ button and input the OTP. Before the withdrawn amount is reflected in your account, please allow 3-5 working days for bank processing time to be applied to it.
Also see: What is the Lazada Seller Center in the Philippines?
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What is the procedure for claiming my LBC remittance?
With the use of this Lazada address: refunds@lazada.com.ph, we will send your LBC remittance number to the email address that you provided while making your transaction. The validity of LBC remittance numbers is limited to 15 days. If your LBC remittance number has expired but you still wish to use it, please complete and submit a Remittance Number Renewal form to continue using your number.
For your return to be processed, you must provide your LBC remittance number together with one of the valid identifications stated below at any LBC branch.
You are unable to make any purchases using my refund balance since it is not available. What should you do in this situation? Most likely, your refund coupon balance has been frozen because you have requested a withdrawal from the program. The money on your Lazada account cannot be used for any other purpose while your withdrawal request is being processed.
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