By storing cash from your top-ups or refunds, you can later use them to pay for future Shopee purchases either through the Shopee app or on their website, saving you time and money in the long run. ShopeePay can be used to pay for Offline Deals on occasion, however this is not always the case. When you pay with ShopeePay, you can also take advantage of discounts and promotions.

ShopeePay is Shopee Philippines‘s mobile wallet, which is regulated by the Bank of the Philippines (BSP). There are more useful features for both customers and sellers in this rebranded version of Shopee’s initial attempt to enter the mobile wallet market, as opposed to the original. 

Related: Verifying your ShopeePay Account in the Philippines

What is ShopeePay?

ShopeePay is an in-app e-wallet from Shopee that has been approved by the Philippines’ central bank, the Bangko Sentral. Customers may now update, spend, and refund their accounts in a quick and simple manner by utilizing ShopeePay, which is available in multiple languages. You can now make purchases with your ShopeePay account even when you are not online.

In addition to allowing you to save money on your reimbursements and supplements, ShopeePay can be used to purchase your future transactions on the internet and, in some cases, offline. As an added bonus, when you shop with ShopeePay, you will benefit from a simple payment procedure as well as a selection of promotions.

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How to Activate ShopeePay?

To activate ShopeePay, simply follow these steps:

The first step is to create a plan. On the homepage, select “ShopeePay” from the Wallet Bar.

Remember to check your Shopee App’s update status by uninstalling and reinstalling the app if you are unable to see the ShopeePay option when you try to shop.

Enter your personal information, such as your name and ID number, and generate a personal PIN (which will be used for payment authorisation). You’re all set!

It is highly recommended that you follow the basic troubleshooting guidelines if you have experienced unexpected errors or issues. Please see the following section for further information.

How to Pay with ShopeePay?

Once your account has been fully reloaded, it’s time to go shopping! Don’t forget to set ShopeePay as your default payment option to make your shopping experience more simple.

  • On the Checkout screen, select Payment Option from the drop-down menu.
  • Select ShopeePay as your preferred payment option and confirm your selection by tapping Confirm.
  • Your current balance will be debited from your account after your order has been placed and confirmed.
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How to Transfer Money Using ShopeePay?

As soon as you have validated your account, you will be able to send money to other users of ShopeePay. Here’s how you go about it.

  • Transfer may be accessed through the ShopeePay dashboard.
  • You can use either the recipient’s registered phone number or their Shopee username to send the gift.
  • Enter the recipient’s phone number or username, as well as the amount to be transferred.
  • Verification of the transfer will need you to enter your ShopeePay PIN.
  • Take a look at your new balance.

How to Make a Cash Withdrawal through ShopeePay?

  • You can also make cash withdrawals from your confirmed bank account. Before you can utilize this function, you must first link a bank account to your account. Here’s how you can go about doing so.
  • Withdrawal may be accessed through the ShopeePay dashboard.
  • A prompt will inform you that you must link a bank account to your account. To add something, press the Add button.
  • On the following screen, select Add a Bank Account.
  • Before clicking Next, fill in the blanks with the bank account’s full name, account number, and bank name.
  • Confirm your banking information and then click Done.
  • To verify your bank account, you must enter your PIN.
  • As soon as you’re finished, you’ll be returned to the dashboard.
  • To return to the previous screen, select Withdrawal once more.
  • To link a bank account, choose the account, enter the amount, and then touch Next.
  • Before pressing the Confirm button, double-check the transaction information.
  • To confirm the withdrawal, enter your PIN number.
  • It may take up to two to three days for your withdrawal to appear on your bank account statement.

How Do You Change Your ShopeePay PIN?

Wallet Preferences- Navigate to the ShopeePay Wallet > settings icon > and make the necessary changes. Change your ShopeePay PIN by tapping on it and completing the verification process. Fill in and confirm your new PIN number.

The change should take effect immediately, and you can begin using your new ShopeePay PIN number for your next transaction as soon as you make the change. Forgotten your PIN?

Select If you forget your PIN during the PIN input process, you can reset your PIN. After the account has been disabled, it is necessary to reset it.

If your account has been temporarily deactivated as a result of inputting an erroneous PIN five times or more up to the seventh attempt, please follow these instructions to reset your PIN: Choose Forgot PIN from the drop-down menu and enter the verification code. Select Confirm> from the drop-down menu. Enter your current PIN number > Verify the new PIN number.

To keep your account safe, do not disclose your ShopeePay PIN to anyone. If you enter your PIN incorrectly more than eight times, your ShopeePay account will be frozen. To reactivate a ShopeePay account that has been frozen, please contact our Customer Service team. If you have done any of the following within the last 24 hours, you will not be able to alter your ShopeePay PIN number:

  • Attempting to enter the incorrect ShopeePay PIN more than 5 times.
  • Using a different device to get into your Shopee account is a good idea.
  • Adding a new phone number or bank card is one example of this.
  • As an added precaution, if we suspect suspicious behavior on your account, you will be unable to alter your ShopeePay PIN for the duration of the investigation.
  • If none of the reasons listed above apply to you, you can contact Shopee Customer Service for assistance.

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With more knowledge about how to make Shopee even more user-friendly, it is no longer a secret that there are various extra approaches and tools that you can employ to make it even more user-friendly. Remember that there are several other approaches and tools that you can use to make the process even more straightforward.

If you own an online store, you can make your Shopee merchant experience not only easier, but also more streamlined than it has ever been before by following these easy rules. Ginee  Philippines will take excellent care of you in this difficult situation, I am confident.

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