The digital sector in the Philippines has shown strong annual growth of 12.2 percent over the past year. According to the government’s e-commerce roadmap, the Philippines is anticipated to transition to a cashless society by 2030, fueled by a smooth consumer experience, ease, and a secure digital infrastructure, among other factors.

During the first quarter of 2020, Shopee saw a fourfold growth in the total number of orders completed by its mobile wallets across the area, and this is expected to continue as more consumers adopt digital payment methods. 

Through its integrated ecosystem, Shopee aspires to give users a seamless and convenient buying experience. One of the numerous ways in which Shopee is achieving this is by expanding the number of top-up options available through ShopeePay.

Related: Who are Shopee’s Delivery Partners?

Your Selling Stock is Messing Up? You Need Help!

Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. It’s faster way to helps you profit!

Can I Use a Debit Card for Shopee?

The following are the payment methods that Shopee accepts and makes available throughout the checkout process. All of your transactions should be completed through these channels to ensure that your money is secure and that no strange activity takes place.


ShopeePay is the first of these. Your buyer can pay with ShopeePay credits that they have stored or even with a top-up.

Cash on Delivery is an Option

Your customer can choose from a list of Shopee-approved logistics companies and pay for your orders in cash when they are delivered. More information can be found by clicking here.

Use of a Credit or Debit Card

For Preferred & Shopee Mall shops, your buyer can pay with any Mastercard or VISA credit/debit card issued in the country. More information can be found by clicking here.

Use of the Internet for Banking

Your buyer can pay using any of the Shopee-supported online payment methods, which are available from 6:00 a.m. to 8:59 p.m., Monday through Friday. More information can be found by clicking here.

Remittance and Payment Processing Centers

Your buyer can make their payment at any of the remittance and payment centers that are enabled by Shopee. More information can be found by clicking here.

Over-the-Counter Medicine

Your buyer can make a payment to you through any of the Shopee-supported banks. More information can be found by clicking here.

Funds Transfer through Bank Account

Your buyer can make an ATM transfer or an i-Banking transfer to any of our Shopee Guarantee bank accounts using their debit or credit card. More information can be found by clicking here.

Machine Payments

Your buyer can pay at any TouchPay machine that is supported by Shopee. More information can be found by clicking here.

See also: How to Process Orders in Shopee?

Do You Want to Manage Multiple Marketplace Just by Single Person?

Of course you can! You can handle multiple stores from all marketplace just by single dashboard. Cut your Business’s cost, and Boost your Efficiency at the same time.

How Do I Add a Debit Card?

We accept all Mastercard or VISA credit or debit cards that are issued in your country. Go to the “Me” tab and then click on the gear icon located in the upper left-hand corner of the screen to begin editing your profile.

To access the account settings page, go to “Bank Accounts/Cards” and select it. Select “Add New Credit Card” from the Credit/Debit card drop-down menu.

Enter the 16-digit card number, expiration date, and CVC, and then press the “submit” button. Credit cards such as American Express, JCB, and Diners Club will not be accepted.

Once the card has been successfully inserted, a confirmation message will be displayed.

How to Pay on Shopee Using a Debit Card?

All credit card information is securely encrypted and saved with our payment facilitator or payment provider, who acts as a gateway payment facilitator. You can think of it as a second layer of safety for your credit or debit card data. The following are the procedures to take in order to pay for your order with your credit or debit card:

Step 1: On the checkout page, select Payment Option from the drop-down menu.

Step 2: Choose “Credit/Debit Card” as your payment method.

If you are a first-time credit/debit card user, select “Add New Credit Card” from the drop-down menu. You can also learn how to add or edit your credit card by visiting this page.

Fill out the form with your 16-digit card number, expiration date, and CVV.

Please keep in mind that credit cards such as American Express, JCB, and Diners Club are not accepted.

If you have already entered your credit/debit card information, simply select the card that you wish to use.

Step 3: After you’ve entered your credit/debit card information, tap “Confirm” and then “Place Order.”

To complete the transaction, review your payment and tap Pay.

After entering the One-Time Password (OTP) and tapping Continue, your payment will be successfully processed.

Related: Shopee Seller Return and Refund Philippines

Why Can’t I Use My Debit Card in Shopee?

If you are unable to complete your purchase with your credit or debit card, it may be because of transaction limits, card errors, unaccepted cards, or restrictions imposed as a result of card misuse. Please review the following reasons for the problem in order to determine how to remedy it:

Transactional Capacity

When using a credit or debit card, there is a transaction limit that must be met.

Errors on the Card

The card is not visible. Closing and reopening your Shopee App should resolve any issues with the new card you have inserted. If this doesn’t work, you can try troubleshooting.

Payment That is Not Complete

Prior to attempting a second payment attempt if your payment procedure was unsuccessful, check with your bank to ensure that the amount was withdrawn from your account. You can also get in touch with Shopee Customer Service if you require further clarification.

Shopee Does Not Accept Credit Cards

Some international credit cards, as well as cards issued by specific banks, are not accepted on Shopee. Check to see if your credit or debit card is accepted on Shopee.

Restrictions Imposed as a Result of Card Abuse

Payments made with credit/debit cards are subject to the transaction policies set out by the card issuer. If your credit/debit card is suspected of breaking Shopee’s policies, you will not be able to use it to make a purchase on the platform. If you have another card, you should try it. Alternatively, if you believe that the issue is not the result of any suspicious activity, you can contact Shopee Customer Service.

Shopee and Ginee Goes Hand-in-Hand

Perhaps you are feeling overwhelmed by the administrative aspects of your Shopee-based enterprises if you have a number of online stores that are registered on the platform. You won’t have to worry about anything because Ginee Philippines is available to assist you with everything related to the management of your online stores from a single Ginee dashboard. 

The management of your stores and the increase in total sales will be significantly easier if you have Ginee on your staff. Sign up for a free account with Ginee Philippines today to take advantage of all of the wonderful features that the site has to offer! Sign up right away!

Upload Products to Shopee and Lazada Automatically! How?

Ginee product management allow you upload products to all of your online stores from all marketplace just once! Save time, save cost, save energy, join Ginee Now!