Frequently Asked Question

Most Frequently Asked Questions (FAQ)

1.Q: Why the product and order in some marketplace aren’t sync? A: Make sure your store has been synchronized at the latest time, for problems with synchronization of several products or orders

27-4-2021

What language options are available on Ginee

For now, Ginee is only available in 3 language options: Indonesian, English and Mandarin.

26-2-2021

Frequently Asked Questions (FAQ)

1.Q: Why are my products and orders out of sync for some marketplaces? A: Make sure your shop has been synchronized at the latest time, for problems with synchronization of several products or orders,

26-2-2021

What is “Popular Followed”?

Popular Followed is a report from the Trending Store that Ginee summarizes from the Marketplace and is currently only available for the Shopee Marketplace and also this report menu can only be seen

26-2-2021

What is “Business Analysis”?

The Business Analysis menu is currently only available at Shopee, this menu can help you get the latest information on best-selling products, sales from each category and the latest sales charts recor

26-2-2021