Make sure you already successfully installed Ginee Chat Windows and to use Ginee Chat will highly recommended to use Windows 10
However, for Windows 7 users, before operating the Ginee Chat, so that the use of Ginee chat is more optimal, please follow the steps below:
1. Right Click on the Ginee Chat Icon. after that click the “Properties” menu.
![](https://cdn-oss.ginee.com/official/freshdesk/60012974554/original/glzf6utAeGDb1IRo7RT2JPknQuMjABoCuQ.png?1599645626)
2. After clicking “Properties” then you will be directed to the settings menu for the Ginee chat.
![](https://cdn-oss.ginee.com/official/freshdesk/60012977478/original/G3bsv-RZ2OKR7A8NeOcMGIpPujlzOPnbqw.png?1599648096)
3. In the Target Column will appear information such as: “C: UsersDirectoryAppDataLocalProgramsGinee ChatGinee Chat.exe”, Please add −−disable−gpu at the end to be: “C: UsersDirectoryAppDataLocalProgramsGinee ChatGinee Chat.exe”(space)−−disable−gpu
![](https://cdn-oss.ginee.com/official/freshdesk/60012977407/original/PBUAS8ORW16KTxcvbQdlhjj7yLe10SdN3A.png?1599647985)
![](https://cdn-oss.ginee.com/official/freshdesk/60012977321/original/OeaRdSJFJdzWh_FVUEuAgR_FkTp-YvjnSA.png?1599647928)
4. When you have finished adding, click “OK”, then you can try to operate the Ginee Chat.
* If you have problems operating Ginee Chat, please follow the steps above and if you have followed the steps above but are still having problems, please contact our Seller Support Team.
*We recommend you to upgrade your Windows to OS 8 or OS 10 for more optimal use.