What are the Logistic Statuses in Lazada Philippines?

Logistic statuses in Lazada are important because it lets you know of the progress of the items that you shipped out. It also allows you to monitor whether or not your products are already moving, already in transit, or have already arrived. This is to say that a lot of the time, it can be hard to know whether or not your items are truly being delivered. Knowing how to track your Lazada packages is also important.

The Lazada Seller Center provides a way for you to view the logistic status of your products in real time. You will be able to know if they are in the sorting location, or already picked up by the delivery guy, or when your customers have received them already. This makes you much more prepared to answer questions from your customers and will also give you a personal peace of mind that your products are in good hands. 

Related: How to Fulfill Orders in Lazada Philippines?

What are the Logistic Statuses in Lazada Seller Center?

Here is a list of the new logistics statuses available in Seller Center, as well as a brief description of each. 

Package Intercepted

If your package has been intercepted, it could be because of one of the following reasons:

The use of deception

• Event of Force Majeure

• Coverage for 3PL deliveries outside of the United States.

• Your package will be returned to you as soon as possible.

Damaged by Delivery Partner

A status saying the following will show: Sorry for the inconvenience, but your package has been damaged. Your item will be paid for, and the charge will appear on your credit card statement as well. It is not necessary for you to file a claim.

Lost by Delivery Partner

A status saying the following will show: Sorry for the inconvenience, but your package has been misplaced. Your item will be paid for, and the charge will appear on your credit card statement as well. It is not necessary for you to file a claim.

Package is Scrapped

A status saying the following will show: Your package has been trashed due to the fact that many attempts to return it have been unsuccessful.

Return Unsuccessful 

A status saying the following will show: Unfortunately, the final attempt to return the goods to you was unsuccessful. There are some consequences that come when there are too many failed attempts in a product. 

How to Check the Status of an Order in Lazada Seller Center?

1. Select Orders from the Orders & Reviews drop-down menu in the Seller Center (New UI)

2. Locate the order number and click on the Logistic Status icon to the right.

3. You will be able to view the order history as well as the current status of their orders.

Related: Lazada Philippines Delivery Partners

FAQs About Logistic Status in Lazada

Is it important to know what the condition of my cargo indicates?

Learn more about the processes your shipment will go through from the time it is placed to the time it arrives at your door. Items purchased from local vendors include:

The item has been packaged by the seller or warehouse, however it is still awaiting delivery to our courier, which can be done either through pickup or dropoff. Packed by the seller or warehouse Secondly, the cargo will be transported to our logistics center after it has been delivered to the appropriate party.

Goods may take some time to process while in this status, depending on the volume of packages in the warehouse. Despite the fact that your package may have already arrived, it is still pending receipt and marking in our warehouse. Package Has Arrived at the Logistics Facility – Your package has already arrived at the Logistics facility and is currently being prepared for shipping.

Parcel has been shipped – Your package has been shipped to the hub of the courier company that was assigned to your order. This may take some time, depending on the volume of packages that are received at the courier’s distribution center. Package is ready for delivery – Your package is now ready for delivery. Delivery should be made on the same day, or at the very least the next day.

Package is on its way – The package is on its way to the delivery address you provided. Received – Your goods have been successfully delivered to you by the shipping company.

Items that are fulfilled by Lazada include the following:

1. Seller-packaged / warehouse-packed – Our warehouse crew will locate your item to be packed and pack it for you. The item has arrived at the logistics facility and will be immediately sorted and prepared for dispatch. Package has been shipped to the hub of the courier company that was assigned to your order.

2. Package has been shipped. This may take some time, depending on the volume of packages that are received at the courier’s distribution center. 

3. Package is ready for delivery – Your package has been dispatched for delivery. Delivery should be made on the same day, or at the very least the next day.

4.  Package is on its way – The package is on its way to the delivery address you provided.

5. Successfully delivered – Your item has been successfully delivered to you by the delivery partner.

The following items were purchased from international sellers:

1. Packed by the seller / warehouse – Your item has been packed, but it is still in the process of being picked up by our courier at the seller’s location.

2. On their way to the logistics facility – Due to the high amount of goods in the warehouse, packages in this category may take some time to arrive. Your product may have already arrived at our facility, but it is still awaiting receipt and tagging in our warehouse system.

3. Package has been dispatched from the country of origin and is on its way to the Philippines.

4. Package Has Arrived in the Destination Country – Your package has arrived in the Philippines and is currently awaiting clearance and release from customs.

5. Customs Clearance Success – Your cargo has been cleared and released by Customs officials.

6. Your shipment has been handed over to the shipping company by Customs.

7. It has been received by the Logistics facility and will now be sorted into the appropriate shipping containers for dispatch.

8. Parcel has been shipped – Your package has been shipped to the hub of the courier company that was assigned to your order. This may take some time, depending on the volume of packages that are received at the courier’s distribution center.

9. Package is ready for delivery – Your package has been dispatched for delivery. Delivery should be made on the same day, or at the very least the next day.

10. Package is on its way – The package is on its way to the delivery address you provided.

11. Item successfully delivered – Your item has been successfully delivered by our delivery partner.

Monitor Your Progress with Ginee

Many Filipinos prefer courier services because of the speed and convenience of delivery. A similar statement can be made about the great Ginee Philippines services. It provides you with really handy ways to get your business done quickly while providing high-quality service and ensuring that your customers are satisfied.

Before you buy Ginee, you may use it for free for seven days to discover everything it has to offer. If you run multiple stores on different websites, Ginee is your best bet because you can do a single action once and have it replicated across all of the stores you’ve made available to your clients.