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You might know how to create your Lazada account and do online shopping in Lazada but do you know how to deactivate Lazada account? For your information, you can delete or deactivate your Lazada account. Let’s read this article to get more information about it. Check this out!
Can I Delete My Lazada Account?
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Nowadays, online shopping is easy because you can shop at any time and any place just by using your electronic devices and one of the most popular marketplace that you can use to do online shopping in the Philippines is Lazada.
Do you know what Lazada is? So, Lazada is one of the most popular marketplace platforms in SouthEast Asia that offers many product categories like clothing, consumer goods, toys, fashion, groceries, electronics and many more.
For your information, Lazada was founded in 2012 and now it is available in six countries in South East Asia such as the Philippines,Thailand, Indonesia, Singapore, Malaysia and Vietnam. Lazada has a lot of brands and sellers selection for each product category and aims to serve 300 million customers in 2030.
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Before you can use the Lazada account, you need to sign up first by creating your own lazada account. Once you have created it, you can use it directly. But there is a question on how to delete my Lazada seller account? Lazada is a really popular marketplace but some people also want to delete their Lazada account.
What is the main reason that makes people delete Lazada account Philippines? Actually there is no fixed reason why they want to delete it but here is some reasons that people use to delete or deactivate their Lazada account, such as:
- You got an abnormal activity in your Lazada account.
- You rarely do online shopping.
- You don’t remember your email address and its password.
- You don’t have access to the email you use to register the Lazada account anymore.
For your additional information, if you have other reasons to delete or deactivate your Lazada account, make sure it is acceptable to Lazada Customer Service because they will be the one that deletes your Lazada account.
How to delete Lazada seller account Philippines? Actually the way to delete is the same as how to delete Lazada account Singapore. You can deactivate your Lazada account by requesting it through “Chat With Customer Care” and if you want to deactivate your Lazada account permanently you can type “Please permanently delete my Lazada account“.
Here are the steps on how to delete Lazada account 2022 for you:
- Login to your Lazada account.
- Select Account Tab.
- Choose Chat with Customer Care.
- Tell the reasons why you want to delete or deactivate your Lazada account.
There is another way to delete your Lazada account by sending an email directly to Lazada and requesting for account deletion. Here are the steps you need to take for it:
- Go to your email that you use to register your Lazada account.
- Write an email to help@lazada.com with the subject section “Request To Delete My Account”.
- Once you are done, send the email and wait for the response from Lazada.
You need to note your Lazada account can only be deleted when there is no active order outstanding. Once your request for account deletion is approved, your email address will be disabled which means:
- You can not use the same email address to sign up for a Lazada account.
- You don’t have access to see your customer profiles anymore that includes purchase history and reviews.
- You are no longer able to do returns and refunds.
Read also: 4 Lazada Tricks You Need to Know Now, Worth It for Sellers!
How Can I Delete My Number from Lazada?
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How to remove phone number from Lazada account? If you want to delete or update your phone number in Lazada, you can do it in two ways, such as:
Through Lazada App
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Here is the steps to update your phone number through Lazada application such as:
- Login to your Lazada account.
- Select the setting button under the account section.
- Choose edit account information to update or change your phone number and update your phone number there.
- Click save once you have done.
Through Lazada Website
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Here is the steps to update your phone number through Lazada website such as:
- Go to Lazada website.
- Select on manage my account.
- Click edit personal profile to update your phone number.
- Click save.
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Can I Have Two Lazada Accounts?
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Before we discuss how to merge Lazada account, you need to know the way to create your Lazada account first. Here are the steps for it, such as:
- Download the Lazada app in your gadgets.
- Then you need to click the sign up button on Lazada homepage.
- You will be directed to another page and you have to click Sign Up Now on the bottom right corner.
- At the page you can choose on how you want to register your account. The options are mobile number, Google account and also facebook account.
- Then you need to fill in all the data needed there.
- After that, you need to tap on the Sign Up button and you will get a notification when the registration is successful.
The question is “Can I have two Lazada accounts? For your information, your email can only be used to register for one Lazada account and you will not be able to use it again to register another account.
Read also: Lazada Package Tracker Easy Ways to Track Your Orders
Conclusion
You can delete and deactivate your Lazada account by taking the steps as mentioned above. If you are curious on how to deactivate lazada wallet, actually your Lazada wallet will automatically delete when you delete your lazada account. But remember to give an acceptable reason to Lazada so that your account deletion request will be approved.
Here is the several reasons you can use to delete your account such as:
- You got an abnormal activity in your Lazada account.
- You rarely do online shopping.
- You don’t remember your email address and its password.
- You don’t have access to the email you use to register the Lazada account anymore.
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Now you know several ways to delete your Lazada account and also delete your phone number. Other than that, Ginee Philippines can also help you manage your online stores registered in marketplaces or ecommerces easily in only a single dashboard. Join Ginee Omnichannel now!
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