The likelihood that your username has already been changed is high if you are unable to change it. If you want to make another adjustment, you can contact Shopee Customer Service for assistance. Shopee will conduct an evaluation of all username changes. You will receive an in-app notification when the decision has been reached.
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Can I Change Email Address on Shopee?
Here are the 2 ways that you can change your email address in Shopee.
Via Mobile
Go to the Me page > Select the settings button > My Profile > Email > Enter your email address and click Save. Continue by entering your password for verification. Fill in the blanks with your new email address and click “Done.” Once you’ve done that, you’ll need to confirm your new email address by clicking on the verification link that was provided to your inbox.
Via Website
Choose a username and click on it. Select My Account from the drop-down menu > Sign in. Change is selected from the drop-down menu. For verification, enter your password and click “Confirm.” Fill out the form with your new email address and click CONFIRM. Once you’ve done that, you’ll need to confirm your new email address by clicking on the verification link that was provided to your inbox.
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How to Change Email Address on Shopee?
If you are thinking about changing your username, you can do it through the Shopee app on your smartphone. Shopee Philippines allows you to simply change your username if you follow the steps outlined in the next section.
For newly registered accounts that are assigned system-generated usernames, you can only modify your username once via the Shops app on your mobile device.
- Navigate to the Account Settings section of your Shopee app by selecting the Me option and scrolling down.
- When you click on the My Profile tab, you will be sent to the Edit Profile screen.
- After you click Username, you will be able to enter in your new username.
- After clicking Save, you will be given a new username.
- In order to obtain a new username that is linked to your existing telephone number or email address, it is recommended that you request the cancellation of your account from the system.
In the event that you have previously changed your username, you can get in touch with Shopee’s Customer Service department for assistance.
How to Update Personal Information on Shopee’s Website?
If you want to make changes to your personal information, you may do so by clicking on the gear icon or Account Settings link under the Me page and selecting the information that needs to be changed. Make any necessary changes to the information you wish to modify. as a result of the following factors:
My Personal Profile
This option allows you to make changes to your name, username, bio, gender, birthday, mobile number, email address, and password, among other information.
My Mailing and E-mail Addresses
This option enables you to make adjustments to the delivery addresses that you’ve previously entered into the system.
Accounts / Credit Cards
Using this option, you can make changes to the bank account information that you’ve already submitted to us.
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Why Can’t I Change My Username on Shopee?
The following are some considerations you should keep in mind when changing your username on Shopee.
If you’re wondering “Why can’t I change my username on Shopee?” it’s possible that you’ve entered an invalid username in. In order for you to understand why you are unable to change your username, the following are some of the requirements you must adhere to when creating your new username:
- Keep in mind that you can only change your Shopee username once every 30 days, so plan accordingly.
- The username must be between 5 and 30 characters long and must contain only alphabets, digits, or characters in English. There are no spaces or dashes allowed in usernames.
- As a result, you will not be able to utilize a few keywords because they are only reserved for brands in the Shopee Mall.
Changes to user names will be evaluated by Shopee within two working days of submission. An in-app notification as well as an email will be sent to you once the decision has been made. Once every 30 days, the username can be changed; however, this will result in the URL of your account and shop being changed at the same time.
The username must be between 5 and 30 characters long and must contain only digits, English alphabets, underscores, or dots as the first and last letters. There are no spaces or fully numbered usernames permitted. Some keywords may also be inaccessible due to the fact that they are restricted for Shopee Mall products.
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