Have you ever heard about WhatsApp business auto reply? WhatsApp business auto reply is part of WhatsApp. As you know,WhatsApp is a free mobile application that allows you to instantly message your contacts through the internet. You can use this app to send text messages for free without the need to pay for expensive SMS charges.

Now there is a feature called auto reply WhatsApp which is a platform for small- and medium-sized businesses which allow you to set up “away messages” for when you’re not available or online.

When you set a WhatsApp business auto reply bot, the customer who messages you will automatically receive a customizable message, informing them that you are busy or away from the phone. Beside that, you can choose which customers to send away messages to and when away messages should be sent.

When you use auto reply WhatsApp personally, it not only helps you protect your time but it also helps to assure your customer that you are not ignoring them. Are you curious on how to set auto reply in WhatsApp android? Let’s read this article for more information needed.

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Step 1- Go To Settings

The first step to enable WhatsApp auto reply iphone is by going to settings. To go to settings, you need to open the WhatsApp Business and tap on the three dots in the upper right corner of the Chat window. Then click on settings, choose Business settings. After that, choose away message.

Step 2- Click On ‘Send Away Message

After you have done the first step. Now, you have to turn on the toggle button next to ‘Send away message’.

Step 3- Edit Your Away Message

After that, you need to tap on message and enter WhatsApp auto reply message sample for friends which you want to send to your customers or friends and then tap on Ok button

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Step 4- Schedule Your Away Message

For your information, you can choose and  configure the schedule of your away message on WhatsApp. Don’t forget to set business hours in your WhatsApp business profile too.Here are the several choices you can choose for it.

  • Always send: Select this option if you are not available for a long time like you are on a vacation.
  • Custom schedule: Select this if you want to send the automated message only during a specific time of the day.
  • Outside of business hours: This option is handy and it lets you send automated messages only outside business hours.

Step 5-Select The Recipients

Here are the last steps to activate WhatsApp business auto reply by selecting and choosing the recipients to whom you want to send this away message. Here are the options you can choose.

  • Everyone-  To send the automated message to everyone who texts you after business hours.
  • Everyone not in the address book- It lets you send an automated message to numbers that are not in your contacts list.
  • Everyone except- You can exclude some of your contacts from getting an auto-reply.
  • Only send to- Use this option to send messages to selected contacts.

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Limitations Of Auto Reply For WhatsApp Business

WhatsApp business App will help you to grow your business by using WhatsApp business, you will be able to set automated WhatsApp replies which are not available on regular WhatsApp applications. You can also schedule them as per your desired hours.

You can use WhatsApp Business Solution to set up auto-replies for your business with WhatsApp Business App. The WhatsApp Business App is free to use and download. It allows you to communicate with your local customers, set up your product/service catalog, and deliver important notifications.

WhatsApp Business App is targeted to help local businesses to communicate with their customers, WhatsApp API is helping medium and large businesses. You can also set up away messages for off-office hours. You also allow you to set up basic messages to auto-reply on WhatsApp.

When you set up a WhatsApp away message it tells your customers that you are away and encourages them to interact with you again in the office hours. An away message is far better than a no reply at all.

Here are the reason why you should use WhatsApp away messages for your business :

  • It helps you to automate your business conversations
  • You can send reminders, important notifications easily.
  • You can deploy a WhatsApp Chatbot on your business number to automate the responses to your FAQs.
  • It helps local businesses to communicate with their customers

Sometimes you might be confused why the WhatsApp business auto reply message is not working, it might be because of your internet connection. Beside that, There are certain disadvantages of auto-reply for WhatsApp Business such as :

  • WhatsApp Business is meant for small businesses.
  • It cannot help you generate leads or provide support.
  • WhatsApp Business can’t use different templates.
  • It always needs an active Internet connection.
  • WhatsApp Business is not customisable.
  • WhatsApp Business doesn’t give you a Verified Business tag.
  • Only works during predefined off-hours.

For your additional information, you can also disable this WhatsApp auto reply. Here are the steps on how to stop auto reply in WhatsApp such as:

  • Open WhatsApp.
  • Tap on the 3-dot menu and open Settings.
  • Choose Notifications.
  • Under the Popup, notification select “No popup”. Do the same for Group notifications.

If you want to apply a more strict approach, you can follow these steps

  • Go to Settings 
  • Choose Apps & notifications 
  • Select All apps
  • Select WhatsApp from the list. Once there, open App notifications. 
  • After that, Under Chats, tap on Group notifications. Watch out not to toggle it off.
  • Scroll down and, under the Advanced section, expand On the lock screen.
  • Now, here choose to hide sensitive notifications content.
  • Get back and do the same for Message notifications. After that, you can be sure that no WhatsApp popups will appear.

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When you use auto reply WhatsApp personally, it not only helps you protect your time but it also helps to assure your customer that you are not ignoring them. The customer who messages you will automatically receive a customizable message, informing them that you are busy or away from the phone. To use this app, you only need an internet connection so as when you are using an online marketplace.

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