How to Delete Lazada Account Permanently? Mystery Solved!

To shop at Lazada, we must have an account first. Well, for those of you who rarely shop online anymore, of course you can delete your Lazada account if you really need to. How to delete Lazada account?

Read also: Tips on How to Increase Your Sales in Lazada Platform

Lazada is an online shopping application that is quite complete, you can find anything you need. But it turns out that online shopping applications do not always stay in people’s hearts. Most of them feel bored or for various other reasons.

Just like other marketplaces, in Lazada there are no special features that can be used to delete an account directly. To delete a Lazada account, it turns out that it is not as easy as imagined because you have to do several steps.

So for the process, you need Lazada Customer Service help by sending a request via message. In this article, will be explained in detail how to delete your Lazada account permanently.

General Reasons on Deactivating or Deleting Account on Lazada

What is the reason people deleted Lazada accounts? Well, some people usually deactivating or deleting Lazada account because of these things:

• There is abnormal activity in your Lazada account.
• It’s rare to shop online anymore.
• Forgot your email address, password and so on, but don’t have access to that email anymore.
• And so on.

If you have your own reasons, make sure they are acceptable to Lazada Customer Service. Because it is not you who deleted the account, but Lazada.

How to Delete Lazada Account or Deactivate It?

How to deactivate Lazada account? You may request to deactivate your Lazada account by contacting Lazada via “Chat With Customer Care”. And you may want to deactivate your Lazada account by typing “Please permanently delete my Lazada account“.

1. Login to Your Account.
2. Click Account Tab.
3. Click Chat with Customer Care.
4. Tell your reason why you need to deactivate or delete your Lazada account.

How to delete Lazada account Malaysia? You can also delete your account by sending an email to Lazada, requesting them to delete your account from their database. Therefore, follow these steps below:

1. Open your email account that is registered with the application or website
2. Now compose an email and enter the email address help@lazada.com.
3. In the Subject section, you can type “REQUEST TO DELETE MY ACCOUNT”.
4. Then write an email requesting them to delete your account from Lazada’s database, and to wipe all your information with them, if any.

Please note that your account can not delete Lazada account if you have an active order outstanding on your account. You may proceed to contact Lazada when you have received the order or have cancelled your order and Lazada will be able to assist further with your request.

When the transaction is completed, the Lazada account linked to your email address will be disabled. Disabling this account means:

• Email address can no longer be reused to sign up for a Lazada account.
• You will not have access to your customer profile, including your reviews and purchase history.
• Returns and refunds can not be processed for orders in this account. By disabling the account, you also know how to deactivate Lazada wallet.

How Do I Delete My Phone Number from Lazada?

How to delete phone number in Lazada? If your phone number is false so you want to delete it and change it to your new phone number, Lazada provides two ways to change it. You can change your phone number by Lazada app, or login to Lazada’s website. Here are the steps to help you.

In the App

1. Go to Account and click the Settings button. Make sure that you have login to your account first

2. Click on the edit Account Information to update/change your phone number. Change your old phone number to your new phone number. Once you have done, click Save

In the Webpage

1. Click on Manage my account as how to reset Lazada account phone number in the webpage. Make sure that you have login to your account first.

2. Select edit Personal Profile to update/change your phone number.

How Do I Delete My Lazada Store?

How to delete Lazada seller account? You may request to deactivate your Lazada seller account by filling out our Online Form. You can select Other requests, then choose How can I update my Seller Center Profile. After that, click on the Yes button. When the page is loaded, choose Shop Deactivation Request. Then your Lazada seller account deactivated by Lazada.

Can I Have 2 Lazada Accounts?

You only can register one Lazada account for one company. You just can use one email for one account, so you can not use the email that has been registered before to your new Lazada account. The solution is to merge Lazada accounts. First you need to do a Lazada delete account for your first account, then register your company just in one account. 

Read also: How to Sell Your Products on Lazada Malaysia?

Conclusion

You may request to deactivate your Lazada account by contacting Lazada via “Chat With Customer Care”. And you may want to deactivate your Lazada account by typing “Please permanently delete my Lazada account“.

First, make sure that you have login to your account. Then click Account Tab and click Chat with Customer Care. You must tell your reason why you need to deactivate or delete your Lazada account. Then after your reason is acceptable by Lazada Customer Service, your Lazada account should be deactivated.

But please note when you deactivate or delete your Lazada account, your email address can no longer be reused to sign up for a Lazada account. Moreover, you will not have access to your customer profile, including your reviews and purchase history. Returns and refunds can not be processed for orders in this account. 

You can not delete Lazada account if you have an active order outstanding on your account. You may proceed to contact Lazada when you have received the order or have cancelled your order and Lazada will be able to assist further with your request.

Ginee Malaysia

Use Ginee Malaysia to help you manage all your online stores in Lazada Malaysia. Ginee has features such as product management, stock, order, promotion, sales report, Ginee Ads, WMS, Chat, Fulfillment, and many more. Find out every detail of Ginee features, try Ginee for free forever by signing up here!