How to cancel an order in MetroDeal? Before that, did you know what MetroDeal is? So MetroDeal is one of the most successful eCommerce websites in Asia, with growth rates of more than 20% every month. 

Read also: What’s an Ecommerce Website? Get Money Fast 2021 Tricks!

MetroDeal also specializes in areas of market place, traveling and services, with the aim to provide flawless customer support and experience, currently present in several markets.

What Is Metrodeal?

What is MetroDeal? Metrodeal is a group-buying site in the Philippines. It is similar to Groupon. Groupon itself shut down its Philippines operations in late 2015. Metrodeal had launched before Groupon arrived in the country.

Your Selling Stock is Messing Up? You Need Help!

Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. It’s faster way to helps you profit!

Want to know MetroDeal Philippines history? As of November 2018, the MetroDeal website is ranked among the top 8,000 websites in the world in terms of visitor traffic. It is among the top 30 in the Philippines. Among its popular keyword drivers are Manila Ocean Park and Buffet 101.

PhoneBooky and Deal Grocer are its current competitors. Defunct competitors include Beeconomic, Ensogo and CashCashPinoy. MetroDeal is the most popular and beloved deal website like MetroDeal in the Philippines. 

What happened to MetroDeal? How does MetroDeal work? 

  • Buy: Snap up your desired deal by clicking on the “Buy Now!” button to buy a voucher from one of the sellers.
  • Pass it on: Tell your friends about MetroDeal and make the most of your city with collective buying power.
  • Experience: Your voucher will be downloadable from your MetroDeal account (via the green bar at the top of the website). Enjoy your voucher and discover a new side to your city.
  • No printout required: Show your MetroDeal voucher on your mobile phone or on our mobile app for iOS or Android to the merchant when you redeem your voucher. Save paper and enjoy the convenience of buying and redeeming MetroDeal vouchers on the go.

MetroDeal promo code 2021? You can give vouchers as a gift to a friend. Vouchers are transferable (unless stated otherwise in the deal fineprint). Moreover, only the original price is written on the voucher, not the price you bought it for, thus making it a perfect gift.

just select at the payment options screen that you want to pay over the counter at BDO, BPI, Chinabank, EastWest, Metrobank, PNB, RCBC, Unionbank, UCPB or LBC. It’s your choice where you want to pay cash over the counter.

Read also: What are the Online Marketplaces in the Philippines?

Is Legit?

As an undisputed market leader in Southeast Asia when it comes to discount vouchers, MetroDeal works hard to present you the best deals on the best things to do, see, eat, and buy in your city.

MetroDeal company philosophy and MetroDeal logo is pretty simple: to treat customers the way they like to be treated.

A great price is only half the battle; it also has to be a great product or service. Between top rated business partners and unbeatable prices, you should feel comfortable venturing out and trying something new just because it’s featured on MetroDeal. That wants MetroDeal to be an addiction you can feel good about. Every day that launches only the best deals.

MetroDeal business model? Shopping at MetroDeal is very easy. Just follow these steps:

  • Click on the deal that you like and read the deal description and fine print thoroughly as it contains important deal information such as the voucher validity period and redemption instructions. 
  • If you wish to purchase the deal from the seller, click ‘Buy Now’ (as long as the ‘Buy Now’ button is still available. It sometimes isn’t if the capacity limit has been reached or the countdown is over). 
  • Log in to your account and enter your details. If you are a new user, enter your payment address and payment details. 
  • Check that all information is correct and click on “submit order”.

After your purchase, your MetroDeal travel deal voucher will be available in your account under “My Orders” and will contain all the necessary booking information. Here are the steps to follow:

  • Find the deal that’s right for you.
  • Purchase your MetroDeal travel voucher.
  • Contact the merchant, as specified on your voucher or in the Fine Print & Details.
  • Book a date within the travel window specified in the Fine Print & Details.

After your purchase, you will then be able to access your voucher at My Account > My Orders. If you are not logged in, you need to first login under by entering your email address and password that you used to register with MetroDeal.

If you have selected an over the counter banking option or LBC, you have 1 day (24 hours) to make your payment and to confirm it. 

If you purchase something on Friday, Saturday or Sunday, you can make your payment until Tuesday. You can also do that even if a deal has already expired, your voucher will then simply be activated as soon as you confirm your payment.

How to Cancel an Order in MetroDeal?

How to cancel a MetroDeal voucher or even MetroDeal food delivery? The feature that you are referring to is a so-called “tokenization”, whereas your credit card information is stored in a secure server at Cybersource, your payments processor, which is a company fully owned by Visa. 

Do You Want to Manage Multiple Marketplace Just by Single Person?

Of course you can! You can handle multiple stores from all marketplace just by single dashboard. Cut your Business’s cost, and Boost your Efficiency at the same time.

This feature exists to make your purchase secure on MetroDeal, so that you don’t have to enter your credit card details every time you want to purchase something on MetroDeal. Would you however, despite these advantages, there are also MetroDeal advantages and disadvantages, prefer to delete your tokenized information, please log in to Metrodeal website, open a new tab or browser and copy and paste the link.

Read also: Guide on How To Cancel Order in Lazada Philippines

What Happens If I Cancel an Order on MetroDeal?

How to stop receiving emails from MetroDeal when you have done MetroDeal sign up? If you do want to cancel, you must do so by sending us an email to tell us you are cancelling to: and always provided of course that you have not yet redeemed the Voucher. is UP and reachable by us. The above graph displays service status activity for over the last 10 automatic checks.

MetroDeal contact number? You can contact MetroDeal customer service hotline Mondays to Fridays 6am to 12mn and Saturdays and Sundays at (02) 823 1955 or via email at That is more than happy to assist you with any of your questions.


There are pros and cons of cancelling your order on MetroDeal. However, there might be a reason or situation where you want to cancel your order. 

Ginee Philippines

Rather than receiving order cancellation, you can maximize the promotion of business so people would not cancel your orders again. To make that come true, you need Ginee Philippines to help manage your online stores, uploading products and updating stocks, analyzing sales reports, managing orders, promotion, ads campaigns, and more! Sign up to Ginee Philippines now freely!

Upload Products to Shopee and Lazada Automatically! How?

Ginee product management allow you upload products to all of your online stores from all marketplace just once! Save time, save cost, save energy, join Ginee Now!