Shopee is expanding Shopee logistics in Malaysia to offer Shopee Mart next day shipping in Peninsular Malaysia through its integrated Shopee Xpress shipping service.
Shopee has also expanded its network of warehouses, hubs and sorting centers to more than 50 locations nationwide, including locations in Senawang, Bagan Serai, Batu Pahat, Simpang Ampat and Bayan Lepas.
The company says the expansion allows it to offer next-day delivery through Shopee Xpress. Users who shop at Shopee Mart before noon can expect their orders to be delivered the next day in Peninsular Malaysia, excluding Perlis, Kedah, Kelantan and Terengganu.
As a seller, providing as much logistics as possible can make it easier for buyers to determine which logistics to use. Shopee has some supported logistic partners that you can choose. See the benefits, delivery time, and overview about Shopee Supported Logistic below.
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What is Shopee Supported Logistics?
Shopee Supported Logistics (SSL) are third-party logistics providers who have integrated their systems with Shopee to provide sellers with fast and reliable delivery service to buyers.
With this integration, sellers can organize and track shipments directly through the Shopee app and Seller Centre, while buyers can easily track their packages through the app. Tracking numbers will be automatically shared when available. All shipping details will be updated regularly, from preparation of your package, pickup by Shopee couriers services, to delivery.
How Do I Contact Shopee Logistics?
You can contact Shopee Logistics partners through their website, email or phone. Contact Shopee Logistics just for delivery related issues, and not for how to become Shopee logistics partner. If you are interested in how do i become a Shopee courier partner, you should directly contact the logistics partner you want.
Shopee App
To see the logistic tracking in the Shopee app, just go to your order details. Then click on VIEW at the top side in the Shipping Information menu. Your Shopee logistics tracking will be given in detail.
Seller Centre
You can also see logistic tracking via Seller Centre. Simply go to My Sales, and choose Order Details. Then, Logistic Information will be shown on this page.
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#FAQs
After reading some explanation about Shopee Logistic, you may have some other questions. Some FAQs that are often asked by Shopee sellers can be read below.
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Who Are The Shopee Supported Logistics Partners?
Until now, Shopee has seven logistics partners in Shopee Malaysia. Some of Shopee’s partners are:
- The Lorry
- City-Link Express
- Ninja Van
- Shopee Xpress
- DHL eCommerce
- PosLaju
- J&T Express
Currently, Shopee Xpress, Pos Laju, DHL eCommerce, J&T Express, Ninja Van and City-Link Express are all available to all merchants.
Some partners like Shopee Xpress, DHL eCommerce, Ninja Van and City-Link Express do not support delivery from East Malaysia to West Malaysia. And some others like City-Link Express, The Lorry and Shopee Xpress only support delivery in West Malaysia. The Lorry is currently only available to selected sellers. Enable Shopee delivery partner requirements on a selected basis.
What are the Benefits of Using Shopee Supported Logistics?
There are many benefits that you can get by using Shopee Supported Logistics. By using Shopee Supported Logistics, sellers can arrange shipment easily via app or Seller Centre. Sellers also do not have to enter tracking numbers manually, but automatically shared on Shopee. When a courier picks up the package, sellers do not have to click the Ship button to send Pick up notification.
To do logistic tracking details can be done on Shopee, without having to open on other logistics provider Shopee Malaysia. Sellers also can print Air Waybill via Shopee and directly attach it to the package. And no need to calculate shipping fee, since Shopee will do it by system.
What Is The Delivery Lead Time for Shopee Supported Logistics Partners?
Typically, Shopee Supported Logistics partners can ship shoppers an average of 1-3 business days for West Malaysia and 1-7 business days for East Malaysia (if applicable) after receiving the package.
The day calculation excludes national holidays which differ by state and logistics partner’s non-working days.
The table above is an overview of the coverage regions for every Shopee Supported Logistics. Delivery services from West Malaysia (WM) to East Malaysia (EM) and inside East Malaysia only applies to certain areas until further notice.
Overview of The Shipment Process for Shopee Supported Logistics
Sellers must complete a minimum daily average order total of 10 paid orders per day to be eligible for Shopee Supported Logistics pick-up option. Pick-up options also depend on the coverage area and availability of the logistics partners. Here is the overview of the shipment process for Shopee Supported Logistic.
- The seller receives orders shipped using the logistics supported by Shopee (SSL).
- The seller prepares a package according to the attached Air Waybill printed from Seller Centre.
- The seller shipped the order via Drop-off / Pick-up * option without initial payment.
- Shopee Supported Logistics partners proceeds the delivery and invoices Shopee for the shipping costs.
- Shopee will pay shipping costs incurred to the logistics partners and release the balance of payment for orders to the seller.
- If the actual shipping cost charged by the logistics partner is more than the estimated shipping cost calculated based on the weight placed by the seller in the product listing, Shopee will deduct the additional shipping cost from the seller’s payment before releasing the balance to the seller.
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Conclusion
Shopee often holds Shopee free shipping programs with their logistics partners. This can be an attraction to use Shopee Supported Logistics (SSL). Shopee Supported Logistics (SSL) are third party logistics providers who have integrated their systems with Shopee to provide sellers with fast and reliable delivery service to buyers.
There are many benefits that you can get by using Shopee Supported Logistics. By using Shopee Supported Logistics, sellers can arrange shipment easily via app or Seller Centre. Sellers also do not have to enter tracking numbers manually, but automatically shared on Shopee, and many more benefits.
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