Shopee International Seller, Know the Complete Process!

Are you intending to develop your business abroad to expand your customer base but have difficulty in operational things? No need to worry anymore because Shopee International Platform can help you to be a Shopee international seller. 

Not all sellers can join Shopee International Platform. But, if you are one of Shopee selected sellers to join the international Shopee platform, Shopee will help you grow your business internationally at no extra cost or effort. No need to linger anymore, let’s see the full explanation below.

Read also: 3 Shopee Seller Requirements and How to Finally Be a Seller

Can I Sell Internationally on Shopee?

Are you looking to expand your business overseas and become a Shopee international seller? Yes, you can be a Shopee cross border seller with a new feature in Shopee called Shopee International Platform (SIP). 

As a Shopee international seller Malaysia, you will get orders with an account named “scommercetrading”. What is “scommercetrading”? “scommercetrading” is the official Shopee account that helps overseas buyers to order from local seller’s stores. All SIP orders will be purchased through this account. To ensure that SIP orders are placed successfully, please do not block this account.

What Is Shopee International Platform (SIP)?

The Shopee International Platform (SIP) is a new feature that allows sellers to sell on the Shopee platform overseas and promote your products internationally. Malaysian sellers will eventually have footprints in 6 international markets. But currently, Singapore acts as the pilot market. Shopee International Platform will then target 5 more markets after launching in Singapore: 

• Thailand.
• Vietnam.
• Taiwan.
• Philippines.
• Indonesia.

Sellers who are invited to participate in SIP will be able to: 

• Expand existing operations and reach consumers to potentially sell in 6 different countries using the localized Shopee platform in each country.
• Take advantage of Shopee’s cross-border value-added services, including logistical support, payments, and customer service arrangements at no extra cost. 
• You will also be involved with domestic sales experience without having to set up a sales office abroad, etc.

Shopee International Platform (SIP)

Shopee International Platform is a cross-border program that provides expanding consumer reach to 6 more potential regional markets, cross-border value-added services logistics, payment and customer service arrangements totally free, and local selling experience with no extra effort to expand overseas.

Shopee provides you with the services you need to discover new customers, amplify your brand and grow your business internationally for free. By joining Shopee International Platform (SIP) you will get several benefits, such as:

• Localized sales experience is maintained. 
• Cross-border logistics, customer service and payment solutions supported by Shopee. 
• The customer base grows, resulting in higher order volumes. 
• Diversify your business into international markets and improve your cash flow while minimizing business risk.
• Amplify your brand through Flash Sales and Shopee Campaigns exposure.

The Process of Shopee International Platform

Still confused about how the Shopee International Platform works? As an international seller, do you have to send the package directly to the address of the buyer abroad? No need to worry, because Shopee will help you with all the processes. The process that occurs when using the Shopee International Platform can be described as follows:

1. After the overseas buyer places an order, the seller will be notified and required to send the goods to Shopee Malaysia Warehouse, alamat Shopee International Platform. 
2. The seller will need to treat these orders like any other order so that they can be delivered to the buyer on time. You do not need to change your address as this process will be done by Shopee Malaysia international shipping in Shopee Malaysia Warehouse. 
3. Once the package arrives at the Shopee Malaysia Warehouse, the package will be processed by Shopee international shipping to be sent overseas to the buyer’s location. 
4. In the event of a return/refund, Shopee will contact the buyer directly through local Customer Service Support.

What Is the Criteria for Sellers to be Invited to Join Shopee International Platform (SIP)?

After knowing the advantages and conveniences of being an international seller at Shopee, of course you want to meet the required criteria in order to be invited to join the Shopee International Platform (SIP). 

Therefore, the following are the criteria so that you can get an invitation to join the Shopee International Platform. You can also be a Shopee international reseller Malaysia, as long as you meet the required criteria. If you have met all the criteria but have not yet received an invitation, you can contact SIP’s Customer Service Agent.

• Seller with at least 1 completed order per month with Shopee Malaysia
• Sellers with a shop cancellation rate of less than 10% 
• The seller has activated at least one of the logistics services supported by Shopee (SSL) (ex: Poslaju / JNT / DHL / NinjaVan / Shopee Xpress / Citylink) 
• The seller’s pick up address is located in West Malaysia.

Read also: Shopee Buyer Rating: 4 Tips to Improve Product and Shop Rate

How Do Sellers Search for Their Shops on the Overseas Platform?

Sellers can search for their store on Shopee Singapore using their Malaysian store username, ending with “.sg”. (For example, Malaysian store username is Store123, Singapore store username will be Store123.sg).

How Long Does It Take for the Shop to be Onboarded Onto SIP?

Once the Shopee seller has accepted the invitation, the SIP referral process will take 2-3 weeks. After the onboarding process is complete, the seller will receive a confirmation message from “myshopeeinternationalplatform” via Shopee chat.

Conclusion

The Shopee International Platform (SIP) is a new feature that allows sellers to sell on the Shopee platform overseas and promote your products internationally. Shopee provides you with the services you need to discover new customers, amplify your brand and grow your business internationally for free. 

All SIP orders will be purchased through “scommercetrading” account. “scommercetrading” is the official Shopee account that helps overseas buyers to order from local seller’s stores. After the overseas buyer places an order, the seller will be notified and required to send the goods to Shopee Malaysia Warehouse.

Ginee Malaysia

Are you trying to be a top-star seller on Shopee, but you don’t know how? Easy! Ginee Malaysia can help you manage your online store on Shopee until you become a 5-star seller. With Ginee Malaysia, you will get to use our advanced features such as Order Management, Ginee Chat, Product and Stock Management and many more. Register to Ginee now for better online shop management!