Shopping in Zalora is very convenient because you can monitor and see the progress of your Zalora order status. You can also track your order by using Zalora tracking Malaysia. Are you curious about Zalora and how Zalora tracking return works? Let’s check these out!

What is Zalora? 

Zalora is an Asia’s leading online shopping site which is a fashion destination that launched in 2012 and I think all of us know this marketplace. Zalora has created its own place in Southeast Asia’ ecommerce marketplace with more than 300 million consumers having access to this application and website.

Your Selling Stock is Messing Up? You Need Help!

Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. It’s faster way to helps you profit!

Zalora has expanded to several countries such as Indonesia, Malaysia, The Philippines, Singapore, Taiwan, Hong Kong, Thailand and Vietnam. Zalora is a multi – lingual platform supporting English, Chinese and Indonesian. 

This platform offers sellers a lifetime collaboration. You can find top local and international brands  from fashion items, beauty products, shoes and fashion accessories for both women and men. So for those who want to grow your own brand and business, Zalora is the perfect choice.

Read also: Top 15 Online Shopping Sites in Malaysia 2021

Is Zalora Legit?

As you know, Zalora is one of the leading online fashion shopping sites. Zalora has claimed that they are the best online fashion store in Asia and as we can see Zalora has a good reputation in Malaysia, Singapore, Hong Kong, Indonesia and also the Philippines. Because of this good reputation of Zalora, we can consider that Zalora is legit.

You can find many sellers in Zalora such as local and also overseas. The quality of the products will depend on the brand you choose. So since there are many sellers in Zalora, you need to check the reviews of the Zalora seller and products, you can also check how the Zalora delivery is.

How Long Does It Take for Zalora to Deliver? 

How long is the Zalora delivery time in Malaysia? Zalora aims to deliver your package in the fastest time possible. The Zalora shipping time varies depending on where your items are. Are the items sold by Zalora or sold by other sellers.

If the items are from the Zalora warehouse, actually it will only take 1 to 3 working days but if the items sold by other sellers are either local independent brands or international independent brands, the Zalora delivery Malaysia will take approximately 2 until 13 working days.

How Can I Track My Zalora Order?

Are you curious when you will receive your order? You can do the Zalora tracking check to see where is your package position. Here are the ways to do the Zalora tracking Malaysia

Do You Want to Manage Multiple Marketplace Just by Single Person?

Of course you can! You can handle multiple stores from all marketplace just by single dashboard. Cut your Business’s cost, and Boost your Efficiency at the same time.

Via mobile application:

  • Step 1 go to your Zalora account and log in.
  • Step 2 then click on track order, you will see all the orders you have made there.
  • Step 3 click track package to see more details about your package.
  • Step 4 if you can’t see any information there, just click a link provided there and it will directly help you to track your order.

Via PC:

  • Step 1 go to your Zalora account and log in.
  • Step 2 click on my orders.
  • Step 3 you will see all the orders you have made there.
  • Step 4 click track order to see your package status and its progress.
  • Step 5 click track package to see more details about your package.
  • Step 6 if you can’t see any information there, just click a link provided there and it will directly help you to track your order.

Does Zalora Have Cash on Delivery?

Can I pay on cash on delivery for Zalora MY order? For your information, there are several payment methods available in Zalora and one of them is Cash on delivery. The way cash on delivery in Zalora works is very different from how COD Shopee Malaysia works.

Cash on delivery means you don’t need to pay your order when checking out your order but you need to pay it when you have received your order from Zalora delivery Malaysia and hasn’t open it. When you choose this payment method, you can still do gdex Zalora tracking. Here are the payment method you can choose in Zalora:

  • Cash on delivery (COD).
  • E gift card.
  • Paypal.
  • Online banking .
  • Credit card and debit card.
  • Boost wallet.
  • Maybank QRpay.
  • Touch n go e wallet.
  • Maybank ezpay.
  • Grabpay and Grabpay later.
  • Atome instalment.
  • Shopeepay.
  • Hoolah – buy now, pay later.

Can I Refuse Delivery from Zalora?

When you do an online shopping in Zalora, you can choose whether you want to use Zalora express delivery or Zalora standard delivery. Zalora express delivery is a service provided by Zalora which allows buyers to receive their order much faster rather than using the standard delivery.  

If you choose the express delivery , you can get two options again such as same day delivery or next day delivery. The same day delivery means you will receive your order on the day you order your things while the next day delivery means the last day you receive your order is 1 day after the day you order. 

Enjoy Reading Our Article and Want to Know More About Ginee?

Are you an online seller that has lots of stores from multiple marketplace like Shopee and Lazada?

Well, you’re in luck because Ginee can help you boost your business’s efficiency and profits!

This same day delivery is only available when you use the Zalora platform and for the next day delivery is available on all platforms. This means express delivery is only applicable for the products that are sold by Zalora.

This express delivery excludes collect deliveries (self collection) and deliveries on weekends and public holidays and for your information this express delivery is only available to selected areas within Klang valley and peninsular Malaysia.

As the usual shipment, you can do the Zalora track order. You can check your order by taking the steps that mentioned above. If the courier is Ninja Van, you can use the Zalora tracking Ninja Van to see how is your order progresses. The other question is can I refuse delivery from Zalora?

You can refuse your order in Zalora if you have changed your mind. Usually it is only applicable for cash on delivery payment methods. But once you refuse your order like that, you might get blacklisted from Zalora. So, be careful

How to Contact Zalora Customer Care Regarding My Order? 

If you want to ask about Zalora tracking number or other information about Zalora or your Zalora order, don’t hesitate to contact Zalora customer service through email at .


As one of the best marketplace in Malaysia, doing Zalora tracking is easy right now with the steps mentioned above. With this tracking section, you can check your order status and how long you will receive your order from Zalora. If you have any queries, you can contact Zalora customer service to help you.

Read also: Marketplace Malaysia: An Easy Way To Be A Top Entrepreneur!

Ginee Omnichannel

Do you plan to open your very own online stores on multiple platforms? Afraid that you will get overwhelmed managing the orders? Say no worry! Ginee Omnichannel will be your best company to sell your products online on many marketplaces. With Ginee Malaysia, you will have the best experience of selling online. Come register to Ginee now for a better online store management!

Upload Products to Shopee and Lazada Automatically! How?

Ginee product management allow you upload products to all of your online stores from all marketplace just once! Save time, save cost, save energy, join Ginee Now!