Parcel Size Shopee: 3 Ways to Set Up and Calculate Weight

Parcel size Shopee dimension is now mandatory when sellers add new product listings or edit existing listings, aside from digital products like Tickets and Vouchers.

Estimated shipping fee is calculated by the Shopee system supporting the particular weight or volumetric weight, betting on whichever is higher. Sellers are highly encouraged to input accurate listings weight and dimensions to scale back shipping fee discrepancies.

Do you want to understand more about packaging size Shopee and the way to line them? This text will explain more about it. Are you curious? Let’s check these out! There is information about shipment limitation Shopee and SSL Shopee that have you to know. And also after read this article you can J&T parcel size Shopee and Pos Laju Shopee.

How is Volumetric Weight Calculated?

Once Standard Service Types shipping channels are activated, the volumetric weight calculation are standardised across shipping partners:

• Volumetric weight calculation (kg) = Height (cm) x Width (cm) x Length (cm) / 5000.
• Volumetric weight calculation (kg) = Max Length (cm) x Max Width (cm) x Sum (Height (cm) x Quantity) / 5000.

Shopee parcel size guide will automatically rearrange the declared dimensions into Length, Width and Height supported descending order when calculating the volumetric weight. (Longest side because the Length, and also the shortest side because the Height).

Do note of the utmost allowable weight and maximum dimension of an order for every shipping channel to cater for your shipping needs.

• Maximum Dimension Sum: The sum of every dimension measurement. Eg: Length (150cm) + Width (100cm) + Height (50cm) = Dimension Sum (300cm)
• Maximum Side: the most measurement of either side of the parcel dimension. Eg: The Length of the parcel mustn’t exceed 150cm
• Maximum Dimension: the most dimension calculation. Eg: Length (215cm) x Width (215cm) x Height (215cm)

How to Set Up Parcel Size Shopee

The Shopee shipping fee to the district will depend upon how long the space and therefore the way heavy your package is. That’s why the packaging size is significant because it helps to calculate the shipping fee.

Actually the packaging parcel size Shopee cm only. to line the packaging size, you’d prefer to calculate the Length (cm) x Width (cm) x Height (cm). If you are doing not calculate it properly, you’ll be charged for overcharge shipping Shopee

Does Shopee charge shipping fees to sellers? within the case it’s an overcharge shipping fee which happens due to the seller’s mistakes, the Shopee seller goes to be charged for the fee too. For example, the customer ordered a product which required the customer to pay a shipping fee of RM 8.50.

However, the logistics partner charges a shipping fee of RM 18.50 causing an overcharge of RM 10. This overcharge is deducted from the vendor’s payout and may cause the payout released to the vendor to be negative.

What to undertake to try and do to forestall overcharge shipping fee Shopee? Shopee systems are visiting flag out orders with unusually high shipping fees to avoid overcharged shipping fees from happening, and also the seller’s payout will temporarily be withheld until further actions are taken.

Shopee is additionally gonna check these Shopee shipping problems with the relevant logistics partner to substantiate the actual weight and shipping fee of the customer‘s order to validate what the system has been calculated.

Once the logistics shipment partner has confirmed, Shopee will then update the new shipping fee as soon as possible and your payout goes to be released to your seller’s wallet. it should take around 3 to five working days for the tactic of validation to be clear.

Overcharged Shipping Fee

Wondering why you’re not receiving your payout even when your parcel has been successfully delivered to your buyers? This could happen because the order has an overcharged shipping method Shopee fee issue.

Read also: Shopee Overcharged Shipping Fee Malaysia and How to Avoid It

What is Overcharged Shipping Fee?

Shopee free shipping weight or overcharged shipping fee refers to the excessive shipping fee which will be borne by the sellers when the shipping fee charged by the logistic partner is over the shipping fee calculated by the Shopee system supporting the particular weight or volumetric weight reckoning on whichever is higher.

Sellers may file a claim if you suspect that the logistic partner has wrongly overcharged your shipping fee within the claim window stated below. Kindly check with this guideline to submit a claim to our Customer Service Team.

For Shopee Express, City-Link Express, and also the Lorry, the claim window for overcharged shipping fee is 45 calendar days from date of parcel handover to logistics partner, or 30 calendar days from delivered date, whichever applicable.

How Does this Happen?

The difference between the shipping fee charged by the logistics partner and therefore the shipping fee calculated by Shopee system may be attributed to the subsequent reasons:

Seller Didn’t Input the Dimension of the Parcel

The Shopee system will calculate the shipping fee supported actual weight or volumetric weight looking on whichever is higher. Thus, when a seller doesn’t input the dimension within the product listing (Parcel Size field is empty), the Shopee system will then calculate the shipping fee supporting the particular weight that the vendor has inputted.

Seller Inputs the Incorrect Weight/Dimension of the Parcel

When an incorrect weight/dimension is input (e.g. not factoring within the packaging into the weight/dimension input within the product listing), the shipping fee calculated by the Shopee system would even be incorrect. Hence, this is able to also end in an overcharge shipping fee.

Therefore, when the logistics partner is calculating the shipping fee they’d take the volumetric weight inclusive of the external packaging because it is over the volumetric weight key in by the vendor on Seller Centre. 

Hence, this is able to cause the shipping fee charged by the logistics partner to be above the shipping fee calculated by the Shopee system.

How Shopee Mitigates this Issue

When the logistics partner Shopee charges a bizarrely high shipping fee, this could lead to the payout being released to the vendor to be negative.

To avoid this from happening, the Shopee system will flag out orders with unusually high shipping fees and therefore the seller’s payout are temporarily withheld until further actions are taken. Shopee will then see the relevant logistics partner to substantiate the particular weight and shipping fee of the order to validate what the system had calculated.

Once the logistics partner has confirmed, Shopee will then update the new shipping fee accordingly and your payout is released to your seller wallet. This process of validation may take around 3-5 working days.

Read also: Introduction To  Shopee Main Account And Sub Account Platform

Conclusion

Shopee packages are measured by using the particular weight and dimensional weight. If the vendor inputs the incorrect size, you’ll have to pay the overcharged shipping fee.

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