Order Management

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How to Synchronize Store Orders?

A. Synchronization of Orders Longer Than 90 days (Cold Orders) 1. Normally, historical order synchronization is divided into two synchronization methods 1) Synchronize by time interval, only times tha

7-11-2023

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Guidelines Shopee Advance Fulfillment x Ginee

Overview – The Advance Fulfillment program is currently available for selected local sellers in Indonesia and Philippines. Eligible sellers will be contacted by Shopee team for further details &

19-9-2024

Print Label from Thousands of Orders

1. Ginee Template Switch Go to order settings and click shipping settings, you can find the Ginee template switch. This switch is used to control whether the the system is using Ginee shipping label t

4-1-2023

Return Management – How to Process Refund and Return Product in Ginee?

This feature support to handle the refund/return request in Ginee currently support for Shopee, Lazada and Tiktok Refund When buyer apply the refund request, the order will go to refund list. Seller

9-7-2022

Mass Change Warehouse/ Replace Product / Add Gifts to Order

1. How to mass change warehouse 1.1 In Order List for paid / ready to ship order status that has not been pushed to the third-party warehouse, click “Change Warehouse” to enter change

25-6-2022

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