There are 2 types of order in Ginee: Past 90 Days Orders and Historical Orders A. Past 90 Days Orders: For orders that were created within the past 90 days B. Historical Orders: For orders that were c
Your order in Ginee could have these status: 1) All – All incoming orders from all your store that have a connection with Ginee, no matter what is the status of that order 2) Waiting for Paymen
A. Synchronization of Orders Longer Than 90 days (Cold Orders) 1. Normally, historical order synchronization is divided into two synchronization methods 1) Synchronize by time interval, only times tha
Overview – The Advance Fulfillment program is currently available for selected local sellers in Indonesia and Philippines. Eligible sellers will be contacted by Shopee team for further details &
1. Ginee Template Switch Go to order settings and click shipping settings, you can find the Ginee template switch. This switch is used to control whether the the system is using Ginee shipping label t
This feature support to handle the refund/return request in Ginee currently support for Shopee, Lazada and Tiktok Refund When buyer apply the refund request, the order will go to refund list. Seller
1. How to mass change warehouse 1.1 In Order List for paid / ready to ship order status that has not been pushed to the third-party warehouse, click “Change Warehouse” to enter change
1. Set Order To Ready To Ship Only orders with pending payment status are supported for this operation. Operation Instructions: Select the order that need to be processed in the order list, and click