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Ginee Chat

What is payment reminder policy ? How to setup payment reminder policy？What is the limitation of payment reminder policy？

1）The payment reminder policy means that Ginee Chat automatically identifies customers who have not paid for their orders and reminds customers to pay, which is conducive to improving the conversion

16-8-2022

What is order reminder policy ? How to setup order reminder policy？What is the limitation of order reminder policy？

1）The order reminder policy means that Ginee chat will automatically identifies customers who sent chat has inquire but not but have not placed an order, and guides users to place an order, which is

12-8-2022

Chat Performance Dashboard: Store & Staff Performance

Feature Description Administrators can view and export Shopee/Lazada/Tokopedia store & employee chat follow-up data in [Management Center – Chat Assistant – Store Performance, Employe

17-7-2022

Ginee Chat-Staff & Role Management

Employee Management Feature Description Support merchant to create staff account and give the sub account corresponding to store permission and assign roles (different functional permissions) to prot

17-7-2022

Quick Reply

1. What is Quick Reply? Quick reply is a feature that Ginee Chat provides for merchants in order to improve customer service efficiency. Merchant can set up some quick reply content in advance, and t

17-7-2022

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