Ginee Calculation Rules
When you move the mouse up on some parameters fields, you can see the description of the calculation method of each field in Ginee. If you have any questions, please check the description first. The difference between the calculation results of the system and the channel is mostly because of the different calculation methods between the systems. At present, the calculation dimensions in the system are mostly based on the valid orders (including paid, ready to ship, shipping, delivered) Orders that are cancelled and returned will not be included in the calculation.
Shopee Backend Calculation Rules
Shopee’s calculation is according to the paid orders, this means that if the paid orders are subsequently cancelled or returned, they will still be included in the calculation of order quantity and amount
Official information of Shopee seller Center:
Valid Order:A non-COD order will be considered as a valid order once the customer finished the payment process. A COD order will be considered as a valid order once the order has been confirmed for shipping (usually 30 mins after placing the order).
Lazada Backend Calculation Rules
Lazada’s calculation is according to all orders, without exceptional status
Tokopedia Backend Calculation Rules
Tokopedia’s calculation is according to paid orders, this means that if the paid orders are subsequently cancelled or returned, they will still be included in the calculation of order quantity and amount